Please fix the images of the product to display correctly on the Amazon product detail page
Hello Amazon,
The product detail page doesn't show the correct images of the product for 2 days now but I have uploaded all images successfully as required. I am the brand Owner, and I have used Send to Amazon FBA.
Looks like my image has been locked by the system. Please help reflect my images on the product details page. Thanks!
Case ID: 14954009931
Thank you for your attention on this matter.
Please fix the images of the product to display correctly on the Amazon product detail page
Hello Amazon,
The product detail page doesn't show the correct images of the product for 2 days now but I have uploaded all images successfully as required. I am the brand Owner, and I have used Send to Amazon FBA.
Looks like my image has been locked by the system. Please help reflect my images on the product details page. Thanks!
Case ID: 14954009931
Thank you for your attention on this matter.
13 replies
Seller_0dM0cVuVYaSoR
@Rose_Amazoncan you please help me fix this?
Seller_24FzucbyGtgZS
We don't bother anymore. After too many picture hijackings we simply zero out the available quantity. This forces Amazon to give potential buyers the message "This item is out of stock and Amazon does not know when or if it will be back in stock".
Now if the buyer wants or needs it they will find us on another platform where we OWN the listing.
Seller_WO5inWSJlKva5
How did you fix the image? I tried to upload the updated images but system doesn't update and I opened the case, rejected by the sellers support.
Seller_153zO5dxxE6Xt
Incorrect pictures and titles in other languages seem to be the thing right now and no matter how many times change requests are submitted and even reporting the item as a consumer Amazon does NOTHING. I guess they aren't worried about customer returns on items they don't carry themselves. It is frustrating, I currently have multiple they won't do anything about.
Seller_UsfmZRj9OpzSR
You may need to delete the listing for 24 hours and then add it back to your catalog. Sometimes that forces Amazon's system to accept the changes you are trying to make. Good luck!
