Assistance Needed: Sudden Loss of Featured Offer Eligibility Despite Good Account Standing – Case ID: 10517439762
Dear Mods, @Noor_Amazon_ and @Adam_Amazon_ I need help in getting my account reviewed as to why my featured offer eligibility was turned to "No" on all of my active listings all of a sudden when it's always said "Yes." My account is in good standing and I already contacted support with no help. my case ID is Case ID: 10517439762
Assistance Needed: Sudden Loss of Featured Offer Eligibility Despite Good Account Standing – Case ID: 10517439762
Dear Mods, @Noor_Amazon_ and @Adam_Amazon_ I need help in getting my account reviewed as to why my featured offer eligibility was turned to "No" on all of my active listings all of a sudden when it's always said "Yes." My account is in good standing and I already contacted support with no help. my case ID is Case ID: 10517439762
1 reply
Sakura_Amazon_
Hello @Seller_Wf9Xn3kSQsBZW,
This is Sakura from Amazon.
The featured offer eligibility is determined by more than just account performance, as it also takes into account factors like product quality and order volume.
Regards,
Sakura