Hello Amazon Seller Support / Community,

I need urgent guidance regarding a copyright image issue that has led to the removal of my product listing, and my account health is now at serious risk.

I had listed a handheld retro gaming console and used self-edited, original images created specifically for the product. However, Amazon flagged the listing for copyright infringement, specifically citing a problem with the images, even though I did not use any copyrighted or branded visuals such as Super Mario Bros. or other protected content.

As a precaution and in full respect of Amazon’s policies, I:

Removed all original images, even though they were self-made.

Uploaded completely fresh, newly edited images with zero reference to any known IP.

Also removed any potentially problematic text or keywords from the listing.

Despite taking all these corrective actions, Amazon has still removed my listing, and my Account Health now shows an IP violation, which I’m very concerned about.

I have already submitted a clarification and appeal to Amazon, but I’m reaching out here to:

Ask if anyone has faced a similar issue and how they resolved it.

Get advice on what else I can do to clear this from my account health.

Understand if there's a specific retraction process or contact needed.

This is impacting my business significantly and I want to remain 100% compliant with Amazon’s policies.

Any help, insights, or steps I may have missed would be greatly appreciated.

Thank you,

Mohamed hussain