Account Deactivated due to Product policy Voilation
My seller account was 6 month ago due to Restricted product policy violation. i have uploaded Outdoor Flag but due Outdoor Flags keyword Amazon AI tools considering as Plastic items. I have submitted a Plan of Action multiple time with proof stating that product is not violate amazon policies.
Please help to reactivate the account.
Account Deactivated due to Product policy Voilation
My seller account was 6 month ago due to Restricted product policy violation. i have uploaded Outdoor Flag but due Outdoor Flags keyword Amazon AI tools considering as Plastic items. I have submitted a Plan of Action multiple time with proof stating that product is not violate amazon policies.
Please help to reactivate the account.
2 replies
Seller_4qYebQ6IZhZeO
you have done violation before? i dont think account gets banned for a single violation
Abella_AMZ
Hello @Seller_LV2QiC8IXGpVD,
This is Abella from Amazon to assist you.
From the above post I understand that you are concerned about your account deactivation because of Restricted policy.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Plastic Flags and Plastic Buntings/ Banners are banned in most of the states in India.
While you've indicated that your products aren't made of plastic, due to the ban on plastic flags and buntings in many Indian states, we need proper documentation to verify the material composition.
Please submit an appeal with supporting evidence that clearly shows the material used in your products. This will help our team review your case and make an appropriate decision.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
