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Seller_ZvIaQulLvGgSP

Amazon Hijacker Threatening Me and Asking For Money

What am I supposed to do if an Amazon hijacker threatens my listing if I don't pay him? Talking to Amazon support on the phone clearly won't work. I have no idea what to do in this situation.

I am brand registered, but I can't file copyright claims since I just became registered 2 months ago

img
54 views
8 replies
Tags:Counterfeit, Counterfeit Crimes Unit
00
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user profile
Seller_ZvIaQulLvGgSP

Amazon Hijacker Threatening Me and Asking For Money

What am I supposed to do if an Amazon hijacker threatens my listing if I don't pay him? Talking to Amazon support on the phone clearly won't work. I have no idea what to do in this situation.

I am brand registered, but I can't file copyright claims since I just became registered 2 months ago

img
Tags:Counterfeit, Counterfeit Crimes Unit
00
54 views
8 replies
Reply
8 replies
user profile
Seller_kIukTwdhvntAp

Is this a BRANDED product or 'generic'?

When you say 'your listing' is it an ASIN that YOU created or is it one that you added your product to?

30
user profile
Dougal_Amazon

Hello @Seller_ZvIaQulLvGgSP,

My name is Dougal from the Community Manager Team and I can hopefully assist with this bad actor.

First, let me address this bad actor's message that what they are doing is in scope with Amazon rules... it is not. When you have the time and for any other sellers that come across this post, please review the Amazon Anti-Counterfeiting Policy.

Second, if you have not yet, report this seller via report abuse in the account health dashboard and use the "An abuse issue that is not addressed by the other topics on this menu."

As for reporting via Brand Registry, you have to align your submission with the infringement you are reporting or it will not be accepted. For example, if you are selecting Trademark: Product or packaging, you have to stick to the facts of how this product is violating TM on the product or packaging and avoid discussing how the product is counterfeit (since you cannot report counterfeit until your TM is fully registered with USPTO as @Seller_kIukTwdhvntAp (thank you) was getting at).

Please let me know once you have reported via report abuse and whatever case ID/compliant ID they provide (if any). I will do my best to track that as well as case ID 13179213051.

I am also here if you have any additional questions.

Good Luck,

Dougal

30
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Seller_ZvIaQulLvGgSP

Amazon Hijacker Threatening Me and Asking For Money

What am I supposed to do if an Amazon hijacker threatens my listing if I don't pay him? Talking to Amazon support on the phone clearly won't work. I have no idea what to do in this situation.

I am brand registered, but I can't file copyright claims since I just became registered 2 months ago

img
54 views
8 replies
Tags:Counterfeit, Counterfeit Crimes Unit
00
Reply
user profile
Seller_ZvIaQulLvGgSP

Amazon Hijacker Threatening Me and Asking For Money

What am I supposed to do if an Amazon hijacker threatens my listing if I don't pay him? Talking to Amazon support on the phone clearly won't work. I have no idea what to do in this situation.

I am brand registered, but I can't file copyright claims since I just became registered 2 months ago

img
Tags:Counterfeit, Counterfeit Crimes Unit
00
54 views
8 replies
Reply
user profile

Amazon Hijacker Threatening Me and Asking For Money

by Seller_ZvIaQulLvGgSP

What am I supposed to do if an Amazon hijacker threatens my listing if I don't pay him? Talking to Amazon support on the phone clearly won't work. I have no idea what to do in this situation.

I am brand registered, but I can't file copyright claims since I just became registered 2 months ago

img
Tags:Counterfeit, Counterfeit Crimes Unit
00
54 views
8 replies
Reply
8 replies
8 replies
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Seller_kIukTwdhvntAp

Is this a BRANDED product or 'generic'?

When you say 'your listing' is it an ASIN that YOU created or is it one that you added your product to?

30
user profile
Dougal_Amazon

Hello @Seller_ZvIaQulLvGgSP,

My name is Dougal from the Community Manager Team and I can hopefully assist with this bad actor.

First, let me address this bad actor's message that what they are doing is in scope with Amazon rules... it is not. When you have the time and for any other sellers that come across this post, please review the Amazon Anti-Counterfeiting Policy.

Second, if you have not yet, report this seller via report abuse in the account health dashboard and use the "An abuse issue that is not addressed by the other topics on this menu."

As for reporting via Brand Registry, you have to align your submission with the infringement you are reporting or it will not be accepted. For example, if you are selecting Trademark: Product or packaging, you have to stick to the facts of how this product is violating TM on the product or packaging and avoid discussing how the product is counterfeit (since you cannot report counterfeit until your TM is fully registered with USPTO as @Seller_kIukTwdhvntAp (thank you) was getting at).

Please let me know once you have reported via report abuse and whatever case ID/compliant ID they provide (if any). I will do my best to track that as well as case ID 13179213051.

I am also here if you have any additional questions.

Good Luck,

Dougal

30
Follow this discussion to be notified about new activity
user profile
Seller_kIukTwdhvntAp

Is this a BRANDED product or 'generic'?

When you say 'your listing' is it an ASIN that YOU created or is it one that you added your product to?

30
user profile
Seller_kIukTwdhvntAp

Is this a BRANDED product or 'generic'?

When you say 'your listing' is it an ASIN that YOU created or is it one that you added your product to?

30
Reply
user profile
Dougal_Amazon

Hello @Seller_ZvIaQulLvGgSP,

My name is Dougal from the Community Manager Team and I can hopefully assist with this bad actor.

First, let me address this bad actor's message that what they are doing is in scope with Amazon rules... it is not. When you have the time and for any other sellers that come across this post, please review the Amazon Anti-Counterfeiting Policy.

Second, if you have not yet, report this seller via report abuse in the account health dashboard and use the "An abuse issue that is not addressed by the other topics on this menu."

As for reporting via Brand Registry, you have to align your submission with the infringement you are reporting or it will not be accepted. For example, if you are selecting Trademark: Product or packaging, you have to stick to the facts of how this product is violating TM on the product or packaging and avoid discussing how the product is counterfeit (since you cannot report counterfeit until your TM is fully registered with USPTO as @Seller_kIukTwdhvntAp (thank you) was getting at).

Please let me know once you have reported via report abuse and whatever case ID/compliant ID they provide (if any). I will do my best to track that as well as case ID 13179213051.

I am also here if you have any additional questions.

Good Luck,

Dougal

30
user profile
Dougal_Amazon

Hello @Seller_ZvIaQulLvGgSP,

My name is Dougal from the Community Manager Team and I can hopefully assist with this bad actor.

First, let me address this bad actor's message that what they are doing is in scope with Amazon rules... it is not. When you have the time and for any other sellers that come across this post, please review the Amazon Anti-Counterfeiting Policy.

Second, if you have not yet, report this seller via report abuse in the account health dashboard and use the "An abuse issue that is not addressed by the other topics on this menu."

As for reporting via Brand Registry, you have to align your submission with the infringement you are reporting or it will not be accepted. For example, if you are selecting Trademark: Product or packaging, you have to stick to the facts of how this product is violating TM on the product or packaging and avoid discussing how the product is counterfeit (since you cannot report counterfeit until your TM is fully registered with USPTO as @Seller_kIukTwdhvntAp (thank you) was getting at).

Please let me know once you have reported via report abuse and whatever case ID/compliant ID they provide (if any). I will do my best to track that as well as case ID 13179213051.

I am also here if you have any additional questions.

Good Luck,

Dougal

30
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