Getting certified for Portable Adult Bed Rails ASTM F3186–17 Safety Standard
We got a notice from Amazon that our hospital bed rail needs to be tested by an ISO 17025-accredited laboratory. We have reached out to Amazon several times for a list of these laboratories that offer this testing and they can not provide one. We have also contacted ISO 17025 companies and none of them are certified for this testing since it is very new. We have started to see other bed rail listings pop up recently stating they meet ASTM F3186–17 Safety Standards so there must be some of these accredited labs out there somewhere. With there being hundreds of portable bed rails on Amazon still hopefully someone at Amazon support or another customer could point us in the right direction on where to get our bed rails tested.
Getting certified for Portable Adult Bed Rails ASTM F3186–17 Safety Standard
We got a notice from Amazon that our hospital bed rail needs to be tested by an ISO 17025-accredited laboratory. We have reached out to Amazon several times for a list of these laboratories that offer this testing and they can not provide one. We have also contacted ISO 17025 companies and none of them are certified for this testing since it is very new. We have started to see other bed rail listings pop up recently stating they meet ASTM F3186–17 Safety Standards so there must be some of these accredited labs out there somewhere. With there being hundreds of portable bed rails on Amazon still hopefully someone at Amazon support or another customer could point us in the right direction on where to get our bed rails tested.
10 replies
Cooper_Amazon
Good Evening @Seller_05fTZfOrr53Ex,
I wanted to catch up with you to see if you were able to find a lab to do the new tests on the adult bed rails you planned to sell?
On this help page, there is a link for Compliance services. If you need help getting compliance certifications, testing, and audits, use our Service Provider Network. I would check those labs listed there to see if they are able to provide the testing you are looking for.
Please let us know if you have any additional questions regarding the information provided above. Have a great weekend and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_05fTZfOrr53Ex,
I see that you were able to find a testing center and your documents were approved on April 18th, 2024 on CASE ID ending in 8391. Glad everything worked out. Hope you have a great rest of the week and take care.
Sincerely, Cooper_Amazon