Verify your Selling on Amazon
I have entered all the information they requested from me. I did move so I uploaded my new license and bank statements with the same new address. Unfortunately they still weren't able to verify my account. With only 10 days to get this resolved, I'm not sure if I should reupload my images or provide new sets. Maybe because my address is different from when I signed up?
Verify your Selling on Amazon
I have entered all the information they requested from me. I did move so I uploaded my new license and bank statements with the same new address. Unfortunately they still weren't able to verify my account. With only 10 days to get this resolved, I'm not sure if I should reupload my images or provide new sets. Maybe because my address is different from when I signed up?
2 replies
Seller_kIukTwdhvntAp
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'.
Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
When Amazon says something must match they mean EXACTLY!
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
What you submit for documents must match the details on your seller account EXACTLY.
Emet_Amazon
Hello @Seller_l22PnHVI9zr06,
Thank you for posting your concerns with trying to verify your account.
If you have successfully updated your account information appropriately when you changed your address then this would not pose any concern.
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'.
Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
When Amazon says something must match they mean EXACTLY!
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
What you submit for documents must match the details on your seller account EXACTLY.
I agree with @Seller_kIukTwdhvntAp, review all of your account information in comparison to your documents. Everything needs to match 100%. This can and will cause the documents to be rejected. Thank you again @Seller_kIukTwdhvntAp for putting this together. Additionally what did you provide, did you ensure your documents met our seller identity verification requirements?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
