What kind of documents do I need to submit regarding restricted product suspension?"
Hello, my account was closed months ago due to a restricted product suspension. The product I was selling was Ointment Pet Eye, and no matter what I did, I couldn’t get my account reinstated. I submitted many documents, but unfortunately, it was unsuccessful. I have completely lost hope now, and I don’t want to switch to selling on other platforms.
Is there any chance you can provide information about the documents I should send? I should try to find the documents accordingly.
You only want me to provide evidence showing that I comply with the policy, what documents do I need to submit for this? I have already sent many documents, but they were all rejected. However, when I look at other sellers on Amazon, they are all still selling the product I was selling.
I sold the exact same product as the ASIN I provided below, but my account was closed. These sellers have been selling it for months, yet nothing happens to them. Isn't this unfair?
As examples, the following ASINs can be provided
B0DFX2XXXJ
B0DRMNZSF1
B0DQHQT8RQ
B0DSVB2P4Y
Please, show me a way forward, let me do something.
best regards
@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon
What kind of documents do I need to submit regarding restricted product suspension?"
Hello, my account was closed months ago due to a restricted product suspension. The product I was selling was Ointment Pet Eye, and no matter what I did, I couldn’t get my account reinstated. I submitted many documents, but unfortunately, it was unsuccessful. I have completely lost hope now, and I don’t want to switch to selling on other platforms.
Is there any chance you can provide information about the documents I should send? I should try to find the documents accordingly.
You only want me to provide evidence showing that I comply with the policy, what documents do I need to submit for this? I have already sent many documents, but they were all rejected. However, when I look at other sellers on Amazon, they are all still selling the product I was selling.
I sold the exact same product as the ASIN I provided below, but my account was closed. These sellers have been selling it for months, yet nothing happens to them. Isn't this unfair?
As examples, the following ASINs can be provided
B0DFX2XXXJ
B0DRMNZSF1
B0DQHQT8RQ
B0DSVB2P4Y
Please, show me a way forward, let me do something.
best regards
@Steve_Amazon @Quincy_Amazon @Cooper_Amazon @Micah_Amazon @Yvett_Amzn @Jadore_Amazon
5 replies
Seller_4zBzdtgCyS9EI
You will need to proof that Amazon made a mistake and that you did not violate listing policies. This includes product labeling policies as well as product restrictions. That others are selling it doesn't matter. 100 people speed, one gets picked out for a ticket. Such is life.
For one thing you will need invoices to proof this came from a brand authorized source and not imported from China or something...