without reason refunded -
after refund to customer a mail received that shows
Reason for refund -General adjustment
what does it mean?
It happened twice this month, Why do bear losses ?
without reason refunded -
after refund to customer a mail received that shows
Reason for refund -General adjustment
what does it mean?
It happened twice this month, Why do bear losses ?
4 replies
Seller_lFg7VUzl8pJZA
A general adjustment is generally what's used by support to give seller's money away to the buyer when the return period has passed. If it is not paid, it will be adjusted with your outstanding. If paid, it will deducted from your next payment.
Seller_NlDQvnlghdKAy
Same thing happened with me.
Buyer purchased my product on July 2024 and my product is under 7days returnable. Amazon refund to the customer on 31 Oct 2024.
Is that make sense?? means any buyer can return any time.
Amazon replied under this case that some cases are exceptional.
