Product Condition Complaint - Expired
I sell stickers that are meant to be placed on items for party favors. Got a product condition complaint product expired. Tried to appeal showing they were stickers with no expiration date and amazon says not enough info.
Either the buyer mistakenly complained on my item instead of food (this sticker is meant for candy), it's an attack, or they used that instead of arrived too late for event. How can I appeal this? The only other option is to accept that I did wrong which I don't want to do. To top it off this is a fast selling item that doesn't even sit for 3 months at amazon.
Product Condition Complaint - Expired
I sell stickers that are meant to be placed on items for party favors. Got a product condition complaint product expired. Tried to appeal showing they were stickers with no expiration date and amazon says not enough info.
Either the buyer mistakenly complained on my item instead of food (this sticker is meant for candy), it's an attack, or they used that instead of arrived too late for event. How can I appeal this? The only other option is to accept that I did wrong which I don't want to do. To top it off this is a fast selling item that doesn't even sit for 3 months at amazon.
3 replies
Seller_aV1Bh32hE0KND
It can often take multiple Appeals.
Let Amz know they are stickers under the category Office Products and in All-Purpose Labels and the complaint was made in error and was meant for another seller/item. Attach a screenshot or images of the stickers if that's an option. - I would also ask for a human to review the appeal (sometimes these are bot responses).
