“This item cannot be shipped to your selected delivery location. Please choose a different delivery location.”

Because of this, these listings are effectively unsellable — even though they are properly listed, have inventory, and are set up correctly for shipping.

I raised a case with Seller Support over a week ago. However, despite multiple follow-ups and reminders, the only response I’ve received is that “the issue has been forwarded to the internal team and will be resolved”. No timeline, no actual update, and no fix yet.

This is seriously impacting business and customer experience.

Has anyone else faced this issue recently? If so:

did you manage to get it resolved?

Was it an issue with shipping templates, FBA settings, or something else?

Is there a way to escalate this to a team that actually takes action?

Any help, advice, or shared experience would be appreciated.