Advertising page not working, its just wokred 2 days back
Advertising page not working
It has been three days, i set a acutmatc payment, so every day my ad is being charged now i cannot even control it. and I am still unable to access the Amazon Advertising Panel. When I click on "Campaign Manager" under the Advertising section, I receive an error stating: "This page is not working right now. Advertising.amazon.in redirected you too many times. Try deleting your cookies.
Clearing cookies and cache
Changing computers/laptops
Switching internet service providers
Unfortunately, nothing has worked. Additionally, I cannot access the Advertising Help Center—when I select my store name and country, no options appear for further assistance.
This issue is directly impacting my business, as my advertisements have stopped, leading to order loss. I am also receiving recommendations to extend the advertisement end date, but I am unable to do so due to the access issue.
I strongly believe this is a technical issue on Amazon's side. Please escalate this matter urgently, as I am incurring losses. Your prompt resolution would be highly appreciated.
Looking forward to your immediate assistance.
Advertising page not working, its just wokred 2 days back
Advertising page not working
It has been three days, i set a acutmatc payment, so every day my ad is being charged now i cannot even control it. and I am still unable to access the Amazon Advertising Panel. When I click on "Campaign Manager" under the Advertising section, I receive an error stating: "This page is not working right now. Advertising.amazon.in redirected you too many times. Try deleting your cookies.
Clearing cookies and cache
Changing computers/laptops
Switching internet service providers
Unfortunately, nothing has worked. Additionally, I cannot access the Advertising Help Center—when I select my store name and country, no options appear for further assistance.
This issue is directly impacting my business, as my advertisements have stopped, leading to order loss. I am also receiving recommendations to extend the advertisement end date, but I am unable to do so due to the access issue.
I strongly believe this is a technical issue on Amazon's side. Please escalate this matter urgently, as I am incurring losses. Your prompt resolution would be highly appreciated.
Looking forward to your immediate assistance.
1 reply
Seller_xSVOel4Ef9SVg
my case id - 11165603072,
cannot access my ad or campanign page.. WHAT THE HECK.. SO MANY TIMES BEFORE AGAIN AND AGAIN si many people REPORT THIS PROBLEM. NO ONE FROM YOUR INDIAN TECH SUPPORT / platform team FINDS A PERMANENT SOLUTION. WHO IS HEAD OF TECH SUPPORT.. USELESS? I WILL REACH OUT TO HIM/her ON LINKEDIN.. and report