We have closed an A-to-z Guarantee claim of $71.20 on order xx because you issued a refund to the customer.
WOW, Amazon at its best! I never issued a refund. Order total 35.60. Granted a Safe-T-claim due to return being contaminated.
And now for the best part: No further action is required from you at this time but we have counted the claim against your Order Defect Rate.
We have closed an A-to-z Guarantee claim of $71.20 on order xx because you issued a refund to the customer.
WOW, Amazon at its best! I never issued a refund. Order total 35.60. Granted a Safe-T-claim due to return being contaminated.
And now for the best part: No further action is required from you at this time but we have counted the claim against your Order Defect Rate.
1 reply
Quincy_Amazon
Hello @Seller_YcF7Jfr6R3Eo1
Thank you for posting your inquiry to the Forums. Please feel free to provide the related order ID number to this thread if you need additional assistance and I can review the correspondence already provided on the claim.
Regards,
Quincy_Amazon
