What the heck is Amazon doing? Inventory deliverd, received, checked in then gone missing.
Backstory...I sent in a box with 44 items. The items were marked delivered, received, and checked in. The items were then shipped to another facility where they were checked in. Then in all of the sudden all 44 items went missing and my inventory on the items went to 0. I filed a claim and nothing came of it. About a month and a half later the items suddenly appeared in my inventory. A few of the items sold. But then I wake up this morning and all the items are missing from my inventory. I checked the inventory ledger for one of the items that sold 2 of the items. Picture below. WHERE ARE MY ITEMS? If you found them, why take them back out of my inventory? The items shipped to customers so there's no way they can say they didn't find/have them.
What the heck is Amazon doing? Inventory deliverd, received, checked in then gone missing.
Backstory...I sent in a box with 44 items. The items were marked delivered, received, and checked in. The items were then shipped to another facility where they were checked in. Then in all of the sudden all 44 items went missing and my inventory on the items went to 0. I filed a claim and nothing came of it. About a month and a half later the items suddenly appeared in my inventory. A few of the items sold. But then I wake up this morning and all the items are missing from my inventory. I checked the inventory ledger for one of the items that sold 2 of the items. Picture below. WHERE ARE MY ITEMS? If you found them, why take them back out of my inventory? The items shipped to customers so there's no way they can say they didn't find/have them.
3 replies
KJ_Amazon
Hello @Seller_C3AUOvbR1WTur. Have you attempted to reconcile either of those shipments or missing SKUs, or contact support requesting further information?
If you have opened a support case, please provided the requested information so our teams can investigate the shipments and move towards a resolution for your request.
KJ_Amazon
