Why did I get Error 8572
"Error 8572:
You are using UPCs, EANs, ISBNs, ASINs or JAN codes that do not match the products you are trying to list. If you believe that you have reached this message in error, contact Seller Support with the following information:
Product name
Manufacturer name
Brand name
UPC or EAN or ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC or EAN or ISBN or JAN you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings".
5 replies
Seller_f4a7xAPCCSMqD
Need some more info:
- is the UPC/EAN/ISBN code that you are using issued by GS1?
- if it was, how long ago was it created?
- does the company listed on the code in GS1 match the brand name you are using on the listing on Amazon?
Blake_Amazon
Hey @Seller_cJ5aVodkLm5q8, the other seller on the thread provided good info here - sometimes it can take a bit for everything to sync up. Has your issue since been resolved?
In the meantime, here is a help page on Error 8572 that's worth reading.
-Blake
Seller_NGw3b6rtHBCBa
i brought the codes from a amazon upc code dealer
I have this also 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information:
Product Name
Manufacturer name
Brand name
UPC or EAN or ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC or EAN or ISBN or JAN you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings
