Refund by Amazon for out of policy return
Amazon is violating its own policies on return. Auto authorising returns even after 20 days of use against 10 days written policy. Amazon platform is becoming more and more difficult to sell at for sellers. How far sellers can bears the losses due to such biased decisions
Refund by Amazon for out of policy return
Amazon is violating its own policies on return. Auto authorising returns even after 20 days of use against 10 days written policy. Amazon platform is becoming more and more difficult to sell at for sellers. How far sellers can bears the losses due to such biased decisions
16 replies
Seller_6C4KFZByYrBFZ
post.my account deactivate due to product policy violation how my account reactivate
Seller_VgcUjINYihQSE
True.
I have contacted amazon SS so they quoted they have specialised right to accept the return if the customer return reason is genuine even after 1 year of delivery
Sakura_Amazon_
Hello @Seller_4K1EIkADBEogr,
This is Sakura from Amazon. Did you raise the case to review this return with Seller Support ?
If yes, could you please share it here with me so I can take a look?
Regards,
Sakura
Seller_jRDVdUOn3lMN9
I am also facing this auto-authorizing issue on my non-returnable items, which are male innerwear. The customer claims a refund by saying there is a fit issue. As per Amazon's policy fit issue, satisfaction-related problems are not covered under non-returnable items. But no one is listening.
Seller_AEv1M5zuPeyGS
you can use self ship or change Authorization to return.
