My listing is blocked
They blocked my listing because they think it has pesticides and that is not possible because they are cutting boards for domestic use, I have already made several appeals arguing that there is a confusion, arguing that they misinterpreted my words in my description and I do not receive a response and my listing is still blocked and I have the inventory still, the blocked listing is this one
B0DQVRDCT7
My listing is blocked
They blocked my listing because they think it has pesticides and that is not possible because they are cutting boards for domestic use, I have already made several appeals arguing that there is a confusion, arguing that they misinterpreted my words in my description and I do not receive a response and my listing is still blocked and I have the inventory still, the blocked listing is this one
B0DQVRDCT7
18 replies
Seller_rI7BZIczK8iAC
The listing descriptions are checked by the Artificial Intelligence. And if you write something like anti bacterial, anti fungal, mold or similar the AI thinks it's a pesticide.
the blocked listing is this one
B0DQVRDCT7
If it's blocked, we can't see it.....
The bad thing is that all sellers having that problem report that a deactivated listings can NOT be edited. Although according to an experienced seller it should be possible by doing following:
"Download the listing file. Delete the listing. Wait 24 hours and upload the edited listing."
PLEASE update us if you were successfull doing so!
Glenn_Amazon
Hi there @Seller_Spf3f3ZBQKRcO,
Thank you for reaching out with your concerns. It is possible that you product has been incorrectly identified as subject to the Pesticide Claims policy, which impacts any product that makes pesticide claims. If you provide your most recent Seller Support Case ID on the subject I can reach out to the appropriate team to assist in escalating your appeal. Thank you for your understanding.
-Glenn
Seller_3bHZb1WAiQxgc
Hello there. We are having the same issue with our listing. It got blocked and can't make any changes or updates and can't find a solution yet. Did you fix it ? And if so, would you mind sharing how you did it? Thank you very much.
