Hi there @Seller_Yhv7Kaoe5Timl,

Thank you so much for utilizing the Seller Forums! I hope this finds you well.

Seller_Yhv7Kaoe5Timl

My account has been deactivated from 2 months now, the reason is video verification, I've scheduled the call many times but it is unable to connect and say secdule your call again, There is a technical issue from Amazon side and my business is suffering

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I understand you are working to schedule and participate in a virtual interview and are experiencing technical difficulties in doing so.

What are the dates and times your chose for the most recent interview schedule?

I also suggest ensuring you have utilized basic troubleshooting steps prior to accessing the link when it is sent over in the notification.

• Clear cache and cookies
• Restart your browser
• Log out of seller central and then log back in after restarting the browser
• Try accessing the link in a different browser
• Ensure your internet connection is strong and stable
• Disable pop-up blockers when accessing the link

Feel free to respond in this thread and let me know if any of the above steps solve the issue! If you have any other relevant information or can provide a screenshot of the error, this will greatly assist the community and I in supporting you here.

All the best,

Stevie.