Easy ship weight handling fees clawback
I am hugely frustrated with the Amazon policies of easy ship weight handling fees. I have been charged 1300 rs for approx 60 orders and there is no response from team upon submitting valid pictures even after waiting for more tahn 6 weeks. We do not get any response or proof of invalid charges all amazon does is deduct money from sellers account without any reason. Please someone help here.
Easy ship weight handling fees clawback
I am hugely frustrated with the Amazon policies of easy ship weight handling fees. I have been charged 1300 rs for approx 60 orders and there is no response from team upon submitting valid pictures even after waiting for more tahn 6 weeks. We do not get any response or proof of invalid charges all amazon does is deduct money from sellers account without any reason. Please someone help here.
7 replies
Seller_EdsY7lqhTTdBu
I am really frustrated now as i have been going in circles with customer team's responses and their constant response of "Internal team will get back to you and they are investigating" Its been more tahn 2 months now and how long will it take to resolve this issue.
I have now been challenged with the same and new issue again where i have been charged 2500 rs. and there is another one which is pending...Can someone please help? is there any escalation matrix for sellers/merchants where we can get speedy resolution?
Adam_Amazon_
Hello @Seller_EdsY7lqhTTdBu,
Thank you for your post. It has been a while. Did you get an answer? was the issue resolved?
Adam
