How Do I Get Amazon To Fulfill My Order?

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Seller_TZKEXpYtDA1xL

How Do I Get Amazon To Fulfill My Order?

I sent an FBM item into FBA and now I've received an order for that item as I inadvertently forgot to delete it from MF. Is it possible to have Amazon fulfill that order?

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Dominic_Amazon

Hi @Seller_TZKEXpYtDA1xL,

Dominic from Amazon here, happy to help. Unfortunately if the order has already been placed it is your responsibility as the Seller to fulfill the order. Amazon cannot send the product to the customer. If you can fulfill the order that is what I would recommend doing.

Best,

Dominic

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