Something went wrong. Please try again later.
Is anyone else seeing "Something went wrong. Please try again later" error message when creating LTL FBA Shipments?
We can create Small Parcel Delivery shipments but cannot create LTL shipments.
Something went wrong. Please try again later.
Is anyone else seeing "Something went wrong. Please try again later" error message when creating LTL FBA Shipments?
We can create Small Parcel Delivery shipments but cannot create LTL shipments.
40 replies
Seller_zJmYLI39ElbuS
Yes I am getting the same issue. Did you find a solution?
Seller_roHD2iAj4CFIb
Yes, I am getting the same issue right now.
Seller_roHD2iAj4CFIb
looks like it's working now. Must have just been a temporary glitch.
Bryce_Amazon
Greetings @Seller_cyeEWAMtrYVf0,
Checking in from over the weekend - are you still getting this error? Some of the other impacted sellers are mentioning it may have subsided. Let me know!
- Bryce
Seller_gpCmdaRlhPeMh
I have this same issue. I've had a case open with support for two days. They told me to delete my workflow and create a new one. I did that but still have the issue. Reopened my case with support
Seller_gpCmdaRlhPeMh
Just an update. After messing around to find a fix, I changed my freight ready date to the pick up date shown in Step 2: Confirmed shipping and was able to get past the error. Weird but worked.
Seller_Z8TAzEqEzK4y9
Yes, every time I have created an LTL shipment for months. I typically leave it for a day, then click around, changing the numbers slightly, and eventually it goes through. Such a pain though, I used to be able to create an order in under an hour, now it takes a full day of effort.
Seller_1GiysIfYuBHnK
I finally found a solution. The page needs to be refreshed and I do that by doing the following:
I edit the entry name of the "Current Workflow" to something else
Under Step 5: Print Pallet Labels
- I changed my Freight Ready Date to an earlier date. The Confirm LTL carrier cost button will refresh then when it stops refreshing, I changed it back to my intended pick-up date. After that, I click Confirm Carrier button.
I hope this works for you!
Seller_aqV5ULXVx8pmk
We are receiving the same error message "Something went wrong. Please try again later." This is a large shipping plan and Seller Support is really dragging their feet. we have cleared cache, tried from different browsers, gone through all different steps that they provided and nothing is working. This has been going on for almost 2 weeks.
I would create a new workflow but we already have all of our boxes labeled and pallets created...just waiting on the pallet labels but this is the hold up from getting those.
@Bryce_Amazon is there anything you can do to help escalate? Selling account: The Country Butcher Case ID: 15426083391
Seller_1rHIuneKVhXAy
I had this same issue and then looked at the "Freight Ready Date" and the date I had initially put for pickup was not available (too soon). I changed it to a few days later and everything worked. Hopefully this helps a few poeple.
