Coupon Display Issues on Amazon
Is anyone having issues with how Amazon displays coupons? I have noticed that although we have the same setup on the backend, some of the coupons are live on Amazon with the green badge, while others don't have any CTA.
Check this example: one has the green badge, and the other, very small, says we have a coupon. Both products have the same setup on the backend. I checked this from Google Chrome on a regular search.
I checked the same products in incognito mode, and all coupons are showing the green badge. This inconsistency is affecting my sales and my patience.
Coupon Display Issues on Amazon
Is anyone having issues with how Amazon displays coupons? I have noticed that although we have the same setup on the backend, some of the coupons are live on Amazon with the green badge, while others don't have any CTA.
Check this example: one has the green badge, and the other, very small, says we have a coupon. Both products have the same setup on the backend. I checked this from Google Chrome on a regular search.
I checked the same products in incognito mode, and all coupons are showing the green badge. This inconsistency is affecting my sales and my patience.
5 replies
Seller_NbYSGJ8Tehgbv
This happened to me as I was checking Amazon.com on the same computer I use Seller Central with.
Have you tried checking on someone else's computer?
Quincy_Amazon
Hello @Seller_m1TFEQH8LFMm8
Thank you for posting your inquiry to the Forums.
I would suggest opening a case with our Support team to troubleshoot the coupon display concern you are experiencing. If you have already done so and the concern is still persisting, please feel free to post the case ID number to this thread and I can take a look.
Regards,
Quincy_Amazon
