Buyer's address is not valid, wont respond
I pasted the buyers name address and even googled the address myself. Ups says its not valid and buyer wont respond. Tried going back to see their address and now I think its been too long so their full address isnt even there anymrie.Need advice just started out on here. Has this happen to anyone else?
Buyer's address is not valid, wont respond
I pasted the buyers name address and even googled the address myself. Ups says its not valid and buyer wont respond. Tried going back to see their address and now I think its been too long so their full address isnt even there anymrie.Need advice just started out on here. Has this happen to anyone else?
4 replies
Seller_s7F7fMBDtix0d
The address doesn't "disappear" off an order until about 30 days after you ship, so it should all still be there on your order. I would go ahead and ship it. It could be a brand new house that was just built and is not in anyone's database yet. Or it could be the customer doesn't really know his correct address, but if so, hopefully the carriers in the area will (if he gives EVERYONE the wrong address).
Seller_7LrAV0m5llaI7
It disappears after a week now.
Seller_4zBzdtgCyS9EI
How long has it been since you got that order? You had 2 options, you ship or you cancel. Doing neither is the worst option
Jameson_Amazon
Hi @Seller_N890HbR637SbS,
Thank you for reaching out about this! Happy to see that you have received some great insights in the replies here.
I'd love to get more information on this situation so I can determine how I can best help. When you have a moment, can you please send me your Seller Support case IDs for this?
Thanks again,
Jameson
