NON RETURNABLE ITEMS - 3RD REQUEST FOR HELP
This is the 3rd time I have reposted this issue. Not one person has responded which is so unusual. Hoping to hear from someone please!!
I am not being reimbursed for Safe T Claims when buyers fraudulently return makeup they decided to try and return because they didn't like it. They make up all kinds of reasons but what is most concerning is all of the sudden Amazon is denying the Safe T Claims saying that the product is non-returnable. Is there something new I missed? I have been reimbursed on the exact product in the recent past. Also - how can I tell if a product is considered non-returnable? Your help is greatly appreciated!
NON RETURNABLE ITEMS - 3RD REQUEST FOR HELP
This is the 3rd time I have reposted this issue. Not one person has responded which is so unusual. Hoping to hear from someone please!!
I am not being reimbursed for Safe T Claims when buyers fraudulently return makeup they decided to try and return because they didn't like it. They make up all kinds of reasons but what is most concerning is all of the sudden Amazon is denying the Safe T Claims saying that the product is non-returnable. Is there something new I missed? I have been reimbursed on the exact product in the recent past. Also - how can I tell if a product is considered non-returnable? Your help is greatly appreciated!
1 reply
Tatiana_Amazon
Hi @Seller_FAf2BjEFGtrGA,
I see you have posted about this issue several times and received a response from Roberto in this thread.
As a reminder, Community Managers are reading and responding to hundreds of posts each day and do their very best to respond to each and every one. In order to mitigate and confusion and avoid any duplication of work, we please ask that sellers refrain from posting about the same issue more than once.
Failure to comply with this policy could result in an official warning or suspension from from the Seller Forums.
If you have any other questions on the subject of this post, please refer to the thread linked above. This thread will now be locked.
Tatiana
