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Seller_iNsVnvHo9207p

I only want to sell in Australia but have United States, Mexico and Canada as options

We started our seller account initially for the United States (Mexico and Canada came automatically with it) but had someone else take our product on to look after it there. I was hoping to use the same account purely for Amazon Australia. So my questions are :

1) Can I change the profile information to our Australian registered business or do I need to start a new account

2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?

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Tags:Account Health, Seller Support
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Seller_iNsVnvHo9207p

I only want to sell in Australia but have United States, Mexico and Canada as options

We started our seller account initially for the United States (Mexico and Canada came automatically with it) but had someone else take our product on to look after it there. I was hoping to use the same account purely for Amazon Australia. So my questions are :

1) Can I change the profile information to our Australian registered business or do I need to start a new account

2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?

Tags:Account Health, Seller Support
00
118 views
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LeviDylan_Amazon

Hello @Seller_iNsVnvHo9207p,

Thank you for reaching out on the Seller Forums.

"1) Can I change the profile information to our Australian registered business or do I need to start a new account"

Per the multiple accounts policy- Sellers may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Examples of a legitimate business justification include:

-You own multiple brands and maintain separate businesses for each

-You manufacture products for two distinct and separate companies

-You are recruited for an Amazon program that requires separate accounts

"2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?"

For the question above I suggest to check the global selling help page for more information and also the merge accounts help page, where there is a fee break-down about each region and store. Also, I am engaging a community manager to review this situation further for you.

Wishing you the best,

LeviDylan

10
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Seller_iNsVnvHo9207p

I only want to sell in Australia but have United States, Mexico and Canada as options

We started our seller account initially for the United States (Mexico and Canada came automatically with it) but had someone else take our product on to look after it there. I was hoping to use the same account purely for Amazon Australia. So my questions are :

1) Can I change the profile information to our Australian registered business or do I need to start a new account

2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?

118 views
1 reply
Tags:Account Health, Seller Support
00
Reply
user profile
Seller_iNsVnvHo9207p

I only want to sell in Australia but have United States, Mexico and Canada as options

We started our seller account initially for the United States (Mexico and Canada came automatically with it) but had someone else take our product on to look after it there. I was hoping to use the same account purely for Amazon Australia. So my questions are :

1) Can I change the profile information to our Australian registered business or do I need to start a new account

2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?

Tags:Account Health, Seller Support
00
118 views
1 reply
Reply
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I only want to sell in Australia but have United States, Mexico and Canada as options

by Seller_iNsVnvHo9207p

We started our seller account initially for the United States (Mexico and Canada came automatically with it) but had someone else take our product on to look after it there. I was hoping to use the same account purely for Amazon Australia. So my questions are :

1) Can I change the profile information to our Australian registered business or do I need to start a new account

2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?

Tags:Account Health, Seller Support
00
118 views
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LeviDylan_Amazon

Hello @Seller_iNsVnvHo9207p,

Thank you for reaching out on the Seller Forums.

"1) Can I change the profile information to our Australian registered business or do I need to start a new account"

Per the multiple accounts policy- Sellers may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Examples of a legitimate business justification include:

-You own multiple brands and maintain separate businesses for each

-You manufacture products for two distinct and separate companies

-You are recruited for an Amazon program that requires separate accounts

"2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?"

For the question above I suggest to check the global selling help page for more information and also the merge accounts help page, where there is a fee break-down about each region and store. Also, I am engaging a community manager to review this situation further for you.

Wishing you the best,

LeviDylan

10
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user profile
LeviDylan_Amazon

Hello @Seller_iNsVnvHo9207p,

Thank you for reaching out on the Seller Forums.

"1) Can I change the profile information to our Australian registered business or do I need to start a new account"

Per the multiple accounts policy- Sellers may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Examples of a legitimate business justification include:

-You own multiple brands and maintain separate businesses for each

-You manufacture products for two distinct and separate companies

-You are recruited for an Amazon program that requires separate accounts

"2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?"

For the question above I suggest to check the global selling help page for more information and also the merge accounts help page, where there is a fee break-down about each region and store. Also, I am engaging a community manager to review this situation further for you.

Wishing you the best,

LeviDylan

10
user profile
LeviDylan_Amazon

Hello @Seller_iNsVnvHo9207p,

Thank you for reaching out on the Seller Forums.

"1) Can I change the profile information to our Australian registered business or do I need to start a new account"

Per the multiple accounts policy- Sellers may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Examples of a legitimate business justification include:

-You own multiple brands and maintain separate businesses for each

-You manufacture products for two distinct and separate companies

-You are recruited for an Amazon program that requires separate accounts

"2) If I can use the same account and change the profile information, will I still be charged monthly for having the US, Mexico and Canada regions active even though I won't be using them. Or is there a way to remove them?"

For the question above I suggest to check the global selling help page for more information and also the merge accounts help page, where there is a fee break-down about each region and store. Also, I am engaging a community manager to review this situation further for you.

Wishing you the best,

LeviDylan

10
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