Approval for Grocery & Gourmet
I got my approval letter for Grocery and Gourmet but when I go to list the product it is asking me for the Invoice again. Also when I try add something else from the Grocery and Gourmet category I still am unable to list it. What is the problem ???
Approval for Grocery & Gourmet
I got my approval letter for Grocery and Gourmet but when I go to list the product it is asking me for the Invoice again. Also when I try add something else from the Grocery and Gourmet category I still am unable to list it. What is the problem ???
2 replies
Seller_kIukTwdhvntAp
"when I go to list the product it is asking me for the Invoice again"
"What is the problem ???"
The problem is that you are a rookie seller and have NOT studied enough on Seller U and have spent very little time reading the Forum. If you had read anything here the last year you would know the answer.
You are confusing AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon may have ungated you for a CATEGORY but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive this. Is it POSSIBLE that the brand has sent Amazon a "whitelist" of approved sellers and did not have you on it? Contact your sales rep at the BRAND(S) involved and ask about their whitelist. (You DO have a rep at the brands, don't you?)
More and more brands are providing such a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
I had one of my brands stop me because they CHANGED the company they hired to screen sellers. The NEW screener did not recognize my Amazon store name because I do all my purchases under a different LLC. It took a couple weeks to get straightened out and no problems since then.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK? You DO have a sales rep at the brand, don't you?
NOTE the verification is required from the brand that the source is legitimate and authorized, NOT from one of those touted on TikTok and YouTube as having "thousands of brands and products" that assures you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies and experienced sellers find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
HINT #1 -- VACATION MODE -- NOW!
HINT #2 -- SELLER U -- NOW!
https://sell.amazon.com/learn
HINT #3 -- Start writing your "please help with my Section 3 suspension' letter NOW. It will save you time when you get it.
Cooper_Amazon
Good Afternoon @Seller_QGBJRBAz5vGoM,
It looks like you received some thorough guidance around your question on not being able to list in a category despite being approved to sell there from one of our seasoned sellers, @Seller_kIukTwdhvntAp.
If their response helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. Just in case others have the same issue, the Most Helpful Reply feature brings the selected response right to the top of your thread. Sellers will be able to see the answer right away as your discussion will have a green checkmark when searched within the forums.
I also wanted to share that I have seen this issue on the forums in the past where sellers get approved to sell in a category and try to list an ASIN immediately after. Just because sellers have approval to sell in a certain category, there may be additional approvals for particular sub-categories, brands, and specific products. The approval process may include document requests, performance checks, and other qualifications. To learn more about that process click here.
Please let us know if we can help answer any more of your questions or you may reach out to Selling Partner Support at anytime. Have a wonderful weekend!
Sincerely, Cooper_Amazon
