Hi @Seller_Js5Mkdlvi14Sf,

Thank you for reaching out on the Seller Forums and for your patience here!

I took a further look into your cases and do see that Seller Support is actively investigating this situation further with the proper internal team. Now, I do unfortunately need that team to finish their review before I can potentially escalate this situation further, if needed.

Please continue to keep an eye on your case log for an update from that team. If this is not resolved once you do hear back and the cases are closed, please let me know so I can then escalate this situation internally.

I'm truly sorry that there is not more I can do at this time, but I'm happy to see that the team is working on this further. Please continue to keep me updated on these cases.

In the meantime, please let me know if you have any additional questions!

All the best,

Jameson