Delivery to different states
Good morning every re
Received order from Delhi, got to deliver from Bangalore to Delhi
I included the minimum cost for delivery in my product cost, and advertised free delivery, but the delivery from Bangalore to Delhi is too expensive. What to do in the case. Do we have an option to control...
Your reply will be much appreciated. Have a nice day. Thank you
Delivery to different states
Good morning every re
Received order from Delhi, got to deliver from Bangalore to Delhi
I included the minimum cost for delivery in my product cost, and advertised free delivery, but the delivery from Bangalore to Delhi is too expensive. What to do in the case. Do we have an option to control...
Your reply will be much appreciated. Have a nice day. Thank you
1 reply
Manny_Amazon
Hello @Seller_YkOUyg4121atV,
I understand your concern about the expensive delivery cost from Bangalore to Delhi, especially when you advertised free shipping. As an Amazon seller, we have a couple options to help manage this situation:
Offer Free Shipping with Longer Transit Times You can offer free economy shipping with a longer delivery promise, such as 5-8 business days. This allows you to absorb the higher delivery costs while still providing a free shipping option for customers.
Use Shipping Templates to Set Rates You can create shipping templates in Seller Central to set different shipping rates based on the item price or weight. For example, you could offer free shipping on orders over a certain price threshold, and charge a flat rate for orders below that.
I hope this information helps.
Regards,
- Manny
