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5.7L members
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Seller_XEbuwD0RDP462

Product Rating in Seller Rating

I just noticed that a customer put a product review rating in seller ratings. Is it possible to move it or get it moved to the correct location?

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Tags:Product feedback
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Seller_XEbuwD0RDP462

Product Rating in Seller Rating

I just noticed that a customer put a product review rating in seller ratings. Is it possible to move it or get it moved to the correct location?

Create and Manage Listings
Tags:Product feedback
10
40 views
1 reply
Reply
1 reply
user profile
Steve_Amazon
In reply to: Seller_XEbuwD0RDP462's post

Hi @Seller_XEbuwD0RDP462,

Thank you for the post. There are some situations when Amazon will remove or strike-through buyer feedback. Please see below for more information on this, you can also view more information here.

Amazon will remove feedback only in the following cases:

  • The feedback includes words commonly understood to be obscene or profane.
  • The feedback includes seller-specific, personally identifiable information, including email addresses, full names, or telephone numbers.
  • The entire feedback comment is a product review.

However, if the comment contains both a product review and feedback about your service, the feedback will not be removed. Please view this resource to request removal of feedback.

If there are any questions please let me know.

Thanks,

Steve

00
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user profile
Seller_XEbuwD0RDP462

Product Rating in Seller Rating

I just noticed that a customer put a product review rating in seller ratings. Is it possible to move it or get it moved to the correct location?

40 views
1 reply
Create and Manage Listings
Tags:Product feedback
10
Reply
user profile
Seller_XEbuwD0RDP462

Product Rating in Seller Rating

I just noticed that a customer put a product review rating in seller ratings. Is it possible to move it or get it moved to the correct location?

Create and Manage Listings
Tags:Product feedback
10
40 views
1 reply
Reply
user profile

Product Rating in Seller Rating

by Seller_XEbuwD0RDP462

I just noticed that a customer put a product review rating in seller ratings. Is it possible to move it or get it moved to the correct location?

Create and Manage Listings
Tags:Product feedback
10
40 views
1 reply
Reply
1 reply
1 reply
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Steve_Amazon
In reply to: Seller_XEbuwD0RDP462's post

Hi @Seller_XEbuwD0RDP462,

Thank you for the post. There are some situations when Amazon will remove or strike-through buyer feedback. Please see below for more information on this, you can also view more information here.

Amazon will remove feedback only in the following cases:

  • The feedback includes words commonly understood to be obscene or profane.
  • The feedback includes seller-specific, personally identifiable information, including email addresses, full names, or telephone numbers.
  • The entire feedback comment is a product review.

However, if the comment contains both a product review and feedback about your service, the feedback will not be removed. Please view this resource to request removal of feedback.

If there are any questions please let me know.

Thanks,

Steve

00
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user profile
Steve_Amazon
In reply to: Seller_XEbuwD0RDP462's post

Hi @Seller_XEbuwD0RDP462,

Thank you for the post. There are some situations when Amazon will remove or strike-through buyer feedback. Please see below for more information on this, you can also view more information here.

Amazon will remove feedback only in the following cases:

  • The feedback includes words commonly understood to be obscene or profane.
  • The feedback includes seller-specific, personally identifiable information, including email addresses, full names, or telephone numbers.
  • The entire feedback comment is a product review.

However, if the comment contains both a product review and feedback about your service, the feedback will not be removed. Please view this resource to request removal of feedback.

If there are any questions please let me know.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_XEbuwD0RDP462's post

Hi @Seller_XEbuwD0RDP462,

Thank you for the post. There are some situations when Amazon will remove or strike-through buyer feedback. Please see below for more information on this, you can also view more information here.

Amazon will remove feedback only in the following cases:

  • The feedback includes words commonly understood to be obscene or profane.
  • The feedback includes seller-specific, personally identifiable information, including email addresses, full names, or telephone numbers.
  • The entire feedback comment is a product review.

However, if the comment contains both a product review and feedback about your service, the feedback will not be removed. Please view this resource to request removal of feedback.

If there are any questions please let me know.

Thanks,

Steve

00
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