Can you please tell me where I can see all the bad reviews that customers have given to the seller, including the order number?
Can you please tell me where I can see all the bad reviews that customers have given to the seller, including the order number?
3 replies
Seller_Fnfv2UKRup5rK
You cannot connect orders to reviews. "names" on posted reviews are "handles" and created by the buyer.
This is the LINK to Feedback. Understand the difference between the two. I also recommend going down to "Performance" in the Menu on the Seller Central home page and looking at all the info available there.
Seller_kIukTwdhvntAp
Unless YOU are the seller involved you won't find that information. If you ARE the seller, look for your feedback.
SEAmod
Hello @Seller_qzxP4CCyCRi8W,
Thank you for visiting the seller forums.
As pointed out by AnOnyxMouse, you cannot connect orders to reviews. Amazon's Community Guidelines have specific policies that are meant to protect the authenticity of Customer Reviews. Amazon has a zero-tolerance policy towards any customer reviews violations. If we detect any attempts to manipulate customer reviews, we take immediate actions.
Please refer to the Policy Pages on Seller Central:
Susan
