Complaint against the Children's Compliance Team members Uma Mahesh K
I would like to file a complaint against the Children’s Compliance Team member, Uma Mahesh K. My product is clearly intended for adults, specifically elderly women, yet it was wrongly flagged as children’s jewelry. Despite submitting multiple requests for review, Uma Mahesh K did not address the issue or investigate it properly, instead replying with identical template responses every time.
This approach has not helped me as a seller in need, and it feels as though the issues are being ignored rather than resolved. I kindly request that you investigate this matter thoroughly and take appropriate action to ensure that my concerns are addressed fairly and accurately.
Case ID 16711698231
Complaint against the Children's Compliance Team members Uma Mahesh K
I would like to file a complaint against the Children’s Compliance Team member, Uma Mahesh K. My product is clearly intended for adults, specifically elderly women, yet it was wrongly flagged as children’s jewelry. Despite submitting multiple requests for review, Uma Mahesh K did not address the issue or investigate it properly, instead replying with identical template responses every time.
This approach has not helped me as a seller in need, and it feels as though the issues are being ignored rather than resolved. I kindly request that you investigate this matter thoroughly and take appropriate action to ensure that my concerns are addressed fairly and accurately.
Case ID 16711698231
6 replies
Seller_CW0P5hgbsiqWX
Here is much better way to resolve your issue, but don't tell anyone else. It is widely known that Amazon likes buyers much more that sellers. So, act like a buyer.
Go to the page for the product and find the REPORT A PROBLEM WHTI THIS PAGE tab. Click on it. Select the product is in the wrong category and should be in, whatever. Use one sentence with no BS. We find usually within 24 hours the change is made; no seller support necessary.
Now if your problem is actually a compliance problem and Amazon is asking for yourr COC's, that is a totally different problem, and the above information will not work.
Seller_GG74u1SdeK6EC
Interesting. That same person rejected one of my appeals also.
Cooper_Amazon
Good Morning @Seller_Qn0wO0n78jTTo,
It appears the ASIN mentioned on CASE ID 16711698231 does not fall under the need for Children's jewelry compliance. Apologies for the conflicting information you received. I will let the Compliance team know of this error. Have a terrific rest of your Tuesday.
Sincerely, Cooper_Amazon
