Battery Compliance - Listings removed although updated products do not contain batteries anymore
Good morning @Cooper_Amazon,
several of our listings got removed during a battery compliance appeal although the updated products do not contain batteries anymore. The case IDs are 15448394861 and 15448396441 and 15448521551.
How can we get our listings active again quickly? Thank you very much.
Battery Compliance - Listings removed although updated products do not contain batteries anymore
Good morning @Cooper_Amazon,
several of our listings got removed during a battery compliance appeal although the updated products do not contain batteries anymore. The case IDs are 15448394861 and 15448396441 and 15448521551.
How can we get our listings active again quickly? Thank you very much.
3 replies
Michelle_Amazon
Hello @Seller_IKwI4LspYmezO,
Michelle at Amazon here. I understand that you would like to have your items reinstated as they no longer contain batteries. As this would be considered a new product due to the product changing, you would be required to create a new ASIN with a new UPC for each of your products that no longer have a battery per the Product Detail Page Rules policy.
Policies for editing detail pages
You may only update detail pages to better or more accurately describe the product as originally listed. For example, permissible updates include additional details, clarifications, grammatical fixes, or removal of content that violates Amazon policy.
You must not use an existing listing for a new version of a product. This includes changes in color, size, material, features, and product name. Instead, create a new product detail page for each new version. For example, a manufacturer updates its streaming media player by adding a new remote control with four buttons instead of two. This product is materially different from the older version and it must be listed as a new ASIN.
Unfortunately, the only way to get your listings reinstated would be to provide the information required for the batteries.
I am sorry that there is nothing more I can do for you regarding this, but thank you for your understanding.
Regards,
Michelle