Need seller feedback removed after 90 days!
Hi guys,
I just realised I have a seller feedback entirely related to a product and it an FBA item, so Amazon would usually strike it through but it is just outside the 90 days - is there any way to get them to remove it?
The entire comment is a product review and not a seller feedback, so in violation of amazon seller feedback policy and should be removed, even if it is outside the 90 days! The feedback manager and seller support keeps sending in circles!
Order ID: 702-3183071-2000257
Case ID: 16915536491
@KJ_Amazon
Need seller feedback removed after 90 days!
Hi guys,
I just realised I have a seller feedback entirely related to a product and it an FBA item, so Amazon would usually strike it through but it is just outside the 90 days - is there any way to get them to remove it?
The entire comment is a product review and not a seller feedback, so in violation of amazon seller feedback policy and should be removed, even if it is outside the 90 days! The feedback manager and seller support keeps sending in circles!
Order ID: 702-3183071-2000257
Case ID: 16915536491
@KJ_Amazon
2 replies
Ricardo_Amazon
Hey @Seller_9xoRMzwvYXejP,
Ricardo from Amazon here.
I have removed the negative feedback as it is a product review. In the future please create the request in the correct forums (this is a Amazon Canada order).
Enjoy the weekend!
