Shipment at CLT2 Charlotte, NC Status is Delivered 3 weeks ago but not moving to Checked In
Anyone else having issues with CLT2 and may know what is going on? I've had a Shipment arrive on September 14th and still not getting checked. I've had a shipment sent to this same facility that arrived on September 27th and it is currently in receiving...anyone know may be going on at CLT2 regarding later shipments that aren't getting moved to checked in status?
Shipment at CLT2 Charlotte, NC Status is Delivered 3 weeks ago but not moving to Checked In
Anyone else having issues with CLT2 and may know what is going on? I've had a Shipment arrive on September 14th and still not getting checked. I've had a shipment sent to this same facility that arrived on September 27th and it is currently in receiving...anyone know may be going on at CLT2 regarding later shipments that aren't getting moved to checked in status?
1 reply
Bryce_Amazon
Good afternoon @Seller_VapmPiocQvv1J,
Thank you for taking the time to post, and I am sorry to hear about the delay in processing you have experienced with your shipment. There have been occasional threads on CLT2 in recent months, so they may be experience delays (though it's difficult for me to say with certainty on my end).
FBA shipments can experience delays for a variety of reasons (FC specific issues, weather, time of year, overall volume, etc), and the length of time you are describing aligns with some of the other reports I've read from sellers this time of year (with some shipments taking 4-6 weeks). With that being said, if you've opened any Seller Support cases related to this please let me know and I would be happy to review to determine if there are any escalation options available. Thank you, and I look forward to hearing from you!
- Bryce
