Same Image used- Denied claim
. I am writing to respectfully request a reconsideration of the SAFE-T claim that was recently denied under the following reason:
"Sellers on Amazon.in are not allowed to file a fraudulent claim, misuse, or abuse the SAFE-T policy"
I would like to sincerely clarify that:
The images I submitted were of the actual wrong product I received from the buyer for this specific return.
I did not reuse any previous images from earlier claims.
I have only one seller account and have never submitted the same images from multiple accounts.
The image(s) clearly show that the item returned is not the one originally shipped.
I have always abided by Amazon's policies and strictly followed guidelines when submitting claims.
I respectfully request you to reopen the SAFE-T claim or allow me to resubmit the required evidence. I assure you of my commitment to maintaining integrity and following Amazon’s policies diligently.
Safety claim Case id- 25469-52625-6216439
402-2553951-4260344

Denied
Same Image used- Denied claim
. I am writing to respectfully request a reconsideration of the SAFE-T claim that was recently denied under the following reason:
"Sellers on Amazon.in are not allowed to file a fraudulent claim, misuse, or abuse the SAFE-T policy"
I would like to sincerely clarify that:
The images I submitted were of the actual wrong product I received from the buyer for this specific return.
I did not reuse any previous images from earlier claims.
I have only one seller account and have never submitted the same images from multiple accounts.
The image(s) clearly show that the item returned is not the one originally shipped.
I have always abided by Amazon's policies and strictly followed guidelines when submitting claims.
I respectfully request you to reopen the SAFE-T claim or allow me to resubmit the required evidence. I assure you of my commitment to maintaining integrity and following Amazon’s policies diligently.
Safety claim Case id- 25469-52625-6216439
402-2553951-4260344

Denied