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Seller_kTQLSVGrVsVLA

Funds Disbursement Account Deactivated

Hello,

My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?

Thank you!

img
113 views
4 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_kTQLSVGrVsVLA

Funds Disbursement Account Deactivated

Hello,

My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?

Thank you!

img
Tags:Account Health, Deactivated
00
113 views
4 replies
Reply
4 replies
user profile
Seller_OvL8C4BJWiuS9

It literally tells you how to request funds:

disbursement-appeals@amazon.com

30
user profile
Cade_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for utilizing the seller forums.

user profile
Seller_kTQLSVGrVsVLA
My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?
View post

Based off of the information you have provided, I see that your account is deactivated and you are requesting your funds. So we can better assist you, I would like to ask you a few questions.

Why is your account deactivated? Have you submitted an appeal? Please provide a screenshot of the communication you have received about your account deactivation.

One way to get your funds is to reinstate your account. or request your funds through the email address that was provided in the performance notification you have provided.

I would like to thank @Seller_OvL8C4BJWiuS9 for their engagement.

If you have additional questions or concerns, please let us know here in this thread.

Best,

Cade

10
user profile
Emet_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for following up with this notification.

How do I reactivate my account?

To reactivate your account, send the following documentation issued within the last 365 days:

-- Supply chain documentation, such as invoices or receipts, for the inventory that you have listed on your account. This is required to verify the ownership of the products listed on the Amazon store. The documentation must include the following information:

--> Supplier information such as name, phone number, address, or website, and item descriptions

--> Item quantities. Pricing information may be removed, but the rest of the document must be visible.

Note: You may highlight or circle the ASINs under review for easier review. Highlighting ASINs or removing the pricing information is not considered an alteration of the document.

-- Import or export documents when applicable, bills of lading, commercial invoices, and packing lists

-- Authorization letter from the brand owner or brand letters that authorize you to use a trademark, design, patent, or copyright

-- Document supporting that the supplier is authorized by the brand owner

-- Licensing agreement

-- Order confirmation receipts if the items are purchased online

-- Business registration documents

You should only send PDF, JPG, PNG, or GIF files. These documents must be authentic and unaltered.

As this notification advises, you will be required to provide all of these documents to confirm compliance. This type of issue also provides specific ASINS to address.

Have you provided the requested documentation? Do you invoices meet our requirements listed in the responsible sourcing help page? This provides our invoice requirements with a bit more detail. I would also recommend reviewing the letter of authorization help page to ensure your documents meet our expectations here as well.

Additionally, as this situation can only be disputed with the requested documentation, if these documents cannot be provided, the account will remain deactivated.

Regarding your funds, as previously noted by @Seller_OvL8C4BJWiuS9, you will need to email our disbursement teams directly. Please also keep in mind the caveat surrounding 90-day hold on funds which started the date of deactivation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Follow this discussion to be notified about new activity
user profile
Seller_kTQLSVGrVsVLA

Funds Disbursement Account Deactivated

Hello,

My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?

Thank you!

img
113 views
4 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_kTQLSVGrVsVLA

Funds Disbursement Account Deactivated

Hello,

My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?

Thank you!

img
Tags:Account Health, Deactivated
00
113 views
4 replies
Reply
user profile

Funds Disbursement Account Deactivated

by Seller_kTQLSVGrVsVLA

Hello,

My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?

Thank you!

img
Tags:Account Health, Deactivated
00
113 views
4 replies
Reply
4 replies
4 replies
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user profile
Seller_OvL8C4BJWiuS9

It literally tells you how to request funds:

disbursement-appeals@amazon.com

30
user profile
Cade_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for utilizing the seller forums.

user profile
Seller_kTQLSVGrVsVLA
My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?
View post

Based off of the information you have provided, I see that your account is deactivated and you are requesting your funds. So we can better assist you, I would like to ask you a few questions.

Why is your account deactivated? Have you submitted an appeal? Please provide a screenshot of the communication you have received about your account deactivation.

One way to get your funds is to reinstate your account. or request your funds through the email address that was provided in the performance notification you have provided.

I would like to thank @Seller_OvL8C4BJWiuS9 for their engagement.

If you have additional questions or concerns, please let us know here in this thread.

Best,

Cade

10
user profile
Emet_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for following up with this notification.

How do I reactivate my account?

To reactivate your account, send the following documentation issued within the last 365 days:

-- Supply chain documentation, such as invoices or receipts, for the inventory that you have listed on your account. This is required to verify the ownership of the products listed on the Amazon store. The documentation must include the following information:

--> Supplier information such as name, phone number, address, or website, and item descriptions

--> Item quantities. Pricing information may be removed, but the rest of the document must be visible.

Note: You may highlight or circle the ASINs under review for easier review. Highlighting ASINs or removing the pricing information is not considered an alteration of the document.

-- Import or export documents when applicable, bills of lading, commercial invoices, and packing lists

-- Authorization letter from the brand owner or brand letters that authorize you to use a trademark, design, patent, or copyright

-- Document supporting that the supplier is authorized by the brand owner

-- Licensing agreement

-- Order confirmation receipts if the items are purchased online

-- Business registration documents

You should only send PDF, JPG, PNG, or GIF files. These documents must be authentic and unaltered.

As this notification advises, you will be required to provide all of these documents to confirm compliance. This type of issue also provides specific ASINS to address.

Have you provided the requested documentation? Do you invoices meet our requirements listed in the responsible sourcing help page? This provides our invoice requirements with a bit more detail. I would also recommend reviewing the letter of authorization help page to ensure your documents meet our expectations here as well.

Additionally, as this situation can only be disputed with the requested documentation, if these documents cannot be provided, the account will remain deactivated.

Regarding your funds, as previously noted by @Seller_OvL8C4BJWiuS9, you will need to email our disbursement teams directly. Please also keep in mind the caveat surrounding 90-day hold on funds which started the date of deactivation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Follow this discussion to be notified about new activity
user profile
Seller_OvL8C4BJWiuS9

It literally tells you how to request funds:

disbursement-appeals@amazon.com

30
user profile
Seller_OvL8C4BJWiuS9

It literally tells you how to request funds:

disbursement-appeals@amazon.com

30
Reply
user profile
Cade_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for utilizing the seller forums.

user profile
Seller_kTQLSVGrVsVLA
My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?
View post

Based off of the information you have provided, I see that your account is deactivated and you are requesting your funds. So we can better assist you, I would like to ask you a few questions.

Why is your account deactivated? Have you submitted an appeal? Please provide a screenshot of the communication you have received about your account deactivation.

One way to get your funds is to reinstate your account. or request your funds through the email address that was provided in the performance notification you have provided.

I would like to thank @Seller_OvL8C4BJWiuS9 for their engagement.

If you have additional questions or concerns, please let us know here in this thread.

Best,

Cade

10
user profile
Cade_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for utilizing the seller forums.

user profile
Seller_kTQLSVGrVsVLA
My account was deactivated and I recently received this email. Has anyone received this email? How did you go about requesting a disbursement of funds?
View post

Based off of the information you have provided, I see that your account is deactivated and you are requesting your funds. So we can better assist you, I would like to ask you a few questions.

Why is your account deactivated? Have you submitted an appeal? Please provide a screenshot of the communication you have received about your account deactivation.

One way to get your funds is to reinstate your account. or request your funds through the email address that was provided in the performance notification you have provided.

I would like to thank @Seller_OvL8C4BJWiuS9 for their engagement.

If you have additional questions or concerns, please let us know here in this thread.

Best,

Cade

10
Reply
user profile
Emet_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for following up with this notification.

How do I reactivate my account?

To reactivate your account, send the following documentation issued within the last 365 days:

-- Supply chain documentation, such as invoices or receipts, for the inventory that you have listed on your account. This is required to verify the ownership of the products listed on the Amazon store. The documentation must include the following information:

--> Supplier information such as name, phone number, address, or website, and item descriptions

--> Item quantities. Pricing information may be removed, but the rest of the document must be visible.

Note: You may highlight or circle the ASINs under review for easier review. Highlighting ASINs or removing the pricing information is not considered an alteration of the document.

-- Import or export documents when applicable, bills of lading, commercial invoices, and packing lists

-- Authorization letter from the brand owner or brand letters that authorize you to use a trademark, design, patent, or copyright

-- Document supporting that the supplier is authorized by the brand owner

-- Licensing agreement

-- Order confirmation receipts if the items are purchased online

-- Business registration documents

You should only send PDF, JPG, PNG, or GIF files. These documents must be authentic and unaltered.

As this notification advises, you will be required to provide all of these documents to confirm compliance. This type of issue also provides specific ASINS to address.

Have you provided the requested documentation? Do you invoices meet our requirements listed in the responsible sourcing help page? This provides our invoice requirements with a bit more detail. I would also recommend reviewing the letter of authorization help page to ensure your documents meet our expectations here as well.

Additionally, as this situation can only be disputed with the requested documentation, if these documents cannot be provided, the account will remain deactivated.

Regarding your funds, as previously noted by @Seller_OvL8C4BJWiuS9, you will need to email our disbursement teams directly. Please also keep in mind the caveat surrounding 90-day hold on funds which started the date of deactivation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Emet_Amazon

Hello @Seller_kTQLSVGrVsVLA,

Thank you for following up with this notification.

How do I reactivate my account?

To reactivate your account, send the following documentation issued within the last 365 days:

-- Supply chain documentation, such as invoices or receipts, for the inventory that you have listed on your account. This is required to verify the ownership of the products listed on the Amazon store. The documentation must include the following information:

--> Supplier information such as name, phone number, address, or website, and item descriptions

--> Item quantities. Pricing information may be removed, but the rest of the document must be visible.

Note: You may highlight or circle the ASINs under review for easier review. Highlighting ASINs or removing the pricing information is not considered an alteration of the document.

-- Import or export documents when applicable, bills of lading, commercial invoices, and packing lists

-- Authorization letter from the brand owner or brand letters that authorize you to use a trademark, design, patent, or copyright

-- Document supporting that the supplier is authorized by the brand owner

-- Licensing agreement

-- Order confirmation receipts if the items are purchased online

-- Business registration documents

You should only send PDF, JPG, PNG, or GIF files. These documents must be authentic and unaltered.

As this notification advises, you will be required to provide all of these documents to confirm compliance. This type of issue also provides specific ASINS to address.

Have you provided the requested documentation? Do you invoices meet our requirements listed in the responsible sourcing help page? This provides our invoice requirements with a bit more detail. I would also recommend reviewing the letter of authorization help page to ensure your documents meet our expectations here as well.

Additionally, as this situation can only be disputed with the requested documentation, if these documents cannot be provided, the account will remain deactivated.

Regarding your funds, as previously noted by @Seller_OvL8C4BJWiuS9, you will need to email our disbursement teams directly. Please also keep in mind the caveat surrounding 90-day hold on funds which started the date of deactivation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
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