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Seller_7sugcXvYn3wZe

Invalid credit and debit card

Does anyone know how to fix this problem? I've contacted my bank and credit card company which checked out fine. From what I'm reading this is an ongoing problem. I opened up a case with Amazon on yesterday only to be told that I needed to contact my bank which I did. I just opened up another case. Was anyone able to get his fixed on their own or did Amazon have to do it?

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Tags:Credit card
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Seller_7sugcXvYn3wZe

Invalid credit and debit card

Does anyone know how to fix this problem? I've contacted my bank and credit card company which checked out fine. From what I'm reading this is an ongoing problem. I opened up a case with Amazon on yesterday only to be told that I needed to contact my bank which I did. I just opened up another case. Was anyone able to get his fixed on their own or did Amazon have to do it?

Tags:Credit card
00
16 views
5 replies
Reply
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Seller_OvL8C4BJWiuS9

What card do you have on file with Amazon. Debit cards work for fees, but a valid card is needed to list/sell. I have also seen that if you have a buyer account that you should change to the credit card in that account first and then the seller account.

30
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Seller_J46Ruz3VzvWCV

Also note that if this is about verification your CC details need to match up with what is in Seller Central > Legal Entity ... and the Business Address.

30
user profile
Micah_Amazon

Hello @Seller_7sugcXvYn3wZe,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

20
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user profile
Seller_7sugcXvYn3wZe

Invalid credit and debit card

Does anyone know how to fix this problem? I've contacted my bank and credit card company which checked out fine. From what I'm reading this is an ongoing problem. I opened up a case with Amazon on yesterday only to be told that I needed to contact my bank which I did. I just opened up another case. Was anyone able to get his fixed on their own or did Amazon have to do it?

16 views
5 replies
Tags:Credit card
00
Reply
user profile
Seller_7sugcXvYn3wZe

Invalid credit and debit card

Does anyone know how to fix this problem? I've contacted my bank and credit card company which checked out fine. From what I'm reading this is an ongoing problem. I opened up a case with Amazon on yesterday only to be told that I needed to contact my bank which I did. I just opened up another case. Was anyone able to get his fixed on their own or did Amazon have to do it?

Tags:Credit card
00
16 views
5 replies
Reply
user profile

Invalid credit and debit card

by Seller_7sugcXvYn3wZe

Does anyone know how to fix this problem? I've contacted my bank and credit card company which checked out fine. From what I'm reading this is an ongoing problem. I opened up a case with Amazon on yesterday only to be told that I needed to contact my bank which I did. I just opened up another case. Was anyone able to get his fixed on their own or did Amazon have to do it?

Tags:Credit card
00
16 views
5 replies
Reply
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Seller_OvL8C4BJWiuS9

What card do you have on file with Amazon. Debit cards work for fees, but a valid card is needed to list/sell. I have also seen that if you have a buyer account that you should change to the credit card in that account first and then the seller account.

30
user profile
Seller_J46Ruz3VzvWCV

Also note that if this is about verification your CC details need to match up with what is in Seller Central > Legal Entity ... and the Business Address.

30
user profile
Micah_Amazon

Hello @Seller_7sugcXvYn3wZe,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

20
Follow this discussion to be notified about new activity
user profile
Seller_OvL8C4BJWiuS9

What card do you have on file with Amazon. Debit cards work for fees, but a valid card is needed to list/sell. I have also seen that if you have a buyer account that you should change to the credit card in that account first and then the seller account.

30
user profile
Seller_OvL8C4BJWiuS9

What card do you have on file with Amazon. Debit cards work for fees, but a valid card is needed to list/sell. I have also seen that if you have a buyer account that you should change to the credit card in that account first and then the seller account.

30
Reply
user profile
Seller_J46Ruz3VzvWCV

Also note that if this is about verification your CC details need to match up with what is in Seller Central > Legal Entity ... and the Business Address.

30
user profile
Seller_J46Ruz3VzvWCV

Also note that if this is about verification your CC details need to match up with what is in Seller Central > Legal Entity ... and the Business Address.

30
Reply
user profile
Micah_Amazon

Hello @Seller_7sugcXvYn3wZe,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

20
user profile
Micah_Amazon

Hello @Seller_7sugcXvYn3wZe,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

20
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