Non Returnable item
Request for Review of Refunds and Non-Returned Units
Dear Amazon Community,
I am facing an issue where 12 of my orders were refunded to customers, but the items were not returned to my inventory due to Amazon non-returnable policy. While I understand the refund process, I am concerned that if customers continue receiving refunds without returning the items, I will face a significant loss.
Can Amazon please review this issue and consider reimbursing the units that were refunded to customers? This situation is affecting my ability to manage inventory and finances effectively, and any assistance or clarification on this matter would be greatly appreciated.
Thank you for your understanding and support.
0 replies
Seller_4zBzdtgCyS9EI
That's how it works around here....
Seller_z3XfkorVSmnEY
That is the risk you take when selling items that are non-returnable per Amazon's policies. It says right on the product detail page for your perfume that the items are non-returnable.
Xander_Amazon
Hey there! Sorry to hear about your non-returnable refund situation. Double-check your listings - make sure they're not accidentally marked non-returnable on your end. I am assuming you've submitted cases for each of these orders?
