Listing is not searcheable via keywords
We have recently launched a new product under ASIN B0DJ12Z9T1. But its searchable only by the ASIN. When we try to find it via its target keywords, the product is not searchable. We have updated the 'Generic keywords' of the listing for several times, we also relisted the product, however the situation remains the same.
Also several Cases were opened: 17100021281, but we just received a template answer.
Thank you in advance!
Listing is not searcheable via keywords
We have recently launched a new product under ASIN B0DJ12Z9T1. But its searchable only by the ASIN. When we try to find it via its target keywords, the product is not searchable. We have updated the 'Generic keywords' of the listing for several times, we also relisted the product, however the situation remains the same.
Also several Cases were opened: 17100021281, but we just received a template answer.
Thank you in advance!
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_jj1ZtWE5D8qZi,
According to the "My ASIN is unsearchable" help page (https://sellercentral.amazon.com/help/hub/reference/GHGHDMU4X5K9QGCV), there's a troubleshooting tool specifically for this situation. Here's how you can use it:
Search for "asin is unsearchable" in Seller Central help, then enter your ASIN (B0DJ12Z9T1) and the search URL where you're trying to find your product. The tool should tell you exactly why your ASIN isn't appearing in search results.
Hope this helps!
Best regards, Michael
Michelle_Amazon
Hello @Seller_jj1ZtWE5D8qZi,
Thanks for reaching out. I was able to search for the title of your product and it came up 3rd in my options. As the search functionality is working as intended, there is nothing further that needs to be done.
Wishing you the best in your sales!
Michelle
