Unable to set SSA for Expedited Service
Setting up Shipping Setting Automation (SSA) for our various shipping templates. When we go to do it, we are given options for standard shipping and premium shipping. But nothing for expedited. So as of now, our transit times for standard and premium are managed by Amazon, but not expedited. We are able to offer expedited shipping, but not enroll that service level in SSA.
We wanted to start buying expedited Amazon labels to protect our OTDR rating, but so far have been unable to figure out how to get it set. Anyone else have this issue?
Unable to set SSA for Expedited Service
Setting up Shipping Setting Automation (SSA) for our various shipping templates. When we go to do it, we are given options for standard shipping and premium shipping. But nothing for expedited. So as of now, our transit times for standard and premium are managed by Amazon, but not expedited. We are able to offer expedited shipping, but not enroll that service level in SSA.
We wanted to start buying expedited Amazon labels to protect our OTDR rating, but so far have been unable to figure out how to get it set. Anyone else have this issue?
0 replies
Seller_EkbLZUYSpmJEy
The OTDR protection when you have AHT and SSA enabled and purchase labels through Amazon Buy Shipping covers Standard Shipping only.
Expedited, 2 Day, 1 Day and same day are not included in the OTDR protection.
Frequently asked questions about on-time delivery rate (OTDR)
