Separate reviews for variants on same parent listing
Hi everybody,
We have multiple listings with different variants (same product, different colors).
For some listings, the reviews are shared for all variants; for others, each variant has separate reviews, so the number of reviews for each variant appears lower and each variant has a different rating - even though the variants appear on the same listing.
Any idea how to unify the reviews?
Separate reviews for variants on same parent listing
Hi everybody,
We have multiple listings with different variants (same product, different colors).
For some listings, the reviews are shared for all variants; for others, each variant has separate reviews, so the number of reviews for each variant appears lower and each variant has a different rating - even though the variants appear on the same listing.
Any idea how to unify the reviews?
0 replies
SEAmod
Hello @Seller_zofy8NJIHcNBw,
Thank you for posting your question in the seller forums.
As you have found, there isn't one standard for how reviews are displayed in a parent/child variation.
If items in the variation are too dissimilar to share reviews they shouldn't be part of the variation family. Also, the way reviews display on variations may change by category.
Susan