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Seller_JadlkaRicVWEC

How to stop units being sent and stored outside of the UK?

Does anyone know how I can stop my units being sent to customers outside of the UK please? And how to stop them being returned and stored in DE and ES?

So for 2 years, Amazon has been sending the occasional unit to DE or ES. We then have to remove or destroy these units because we only sell in the UK. Amazon have checked all of our settings and have confirmed that no units should be sold or sent outside of the UK.

However, it has happened again and we now have 3 units in DE and 1 unit in ES.

Amazon state...

"Please note, when returning an order, customer will be asked to return it to the closest Amazon Fulfillment Centre which might not be in the UK as in theses cases."

On checking, I find out that these units were sent from the UK to customers in Dublin, Ireland. Then they were returned to Germany. Yet all of my settings are set to UK only. Am I missing something? Any help appreciated....Thank you.

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Seller_JadlkaRicVWEC

How to stop units being sent and stored outside of the UK?

Does anyone know how I can stop my units being sent to customers outside of the UK please? And how to stop them being returned and stored in DE and ES?

So for 2 years, Amazon has been sending the occasional unit to DE or ES. We then have to remove or destroy these units because we only sell in the UK. Amazon have checked all of our settings and have confirmed that no units should be sold or sent outside of the UK.

However, it has happened again and we now have 3 units in DE and 1 unit in ES.

Amazon state...

"Please note, when returning an order, customer will be asked to return it to the closest Amazon Fulfillment Centre which might not be in the UK as in theses cases."

On checking, I find out that these units were sent from the UK to customers in Dublin, Ireland. Then they were returned to Germany. Yet all of my settings are set to UK only. Am I missing something? Any help appreciated....Thank you.

Tags:Returns
00
42 views
2 replies
Reply
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Seller_RlZVPg3d6ZUGP

Check your FBA settings and make sure allow amazon to sell globally and other options are all turned off

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Seller_JadlkaRicVWEC

How to stop units being sent and stored outside of the UK?

Does anyone know how I can stop my units being sent to customers outside of the UK please? And how to stop them being returned and stored in DE and ES?

So for 2 years, Amazon has been sending the occasional unit to DE or ES. We then have to remove or destroy these units because we only sell in the UK. Amazon have checked all of our settings and have confirmed that no units should be sold or sent outside of the UK.

However, it has happened again and we now have 3 units in DE and 1 unit in ES.

Amazon state...

"Please note, when returning an order, customer will be asked to return it to the closest Amazon Fulfillment Centre which might not be in the UK as in theses cases."

On checking, I find out that these units were sent from the UK to customers in Dublin, Ireland. Then they were returned to Germany. Yet all of my settings are set to UK only. Am I missing something? Any help appreciated....Thank you.

42 views
2 replies
Tags:Returns
00
Reply
user profile
Seller_JadlkaRicVWEC

How to stop units being sent and stored outside of the UK?

Does anyone know how I can stop my units being sent to customers outside of the UK please? And how to stop them being returned and stored in DE and ES?

So for 2 years, Amazon has been sending the occasional unit to DE or ES. We then have to remove or destroy these units because we only sell in the UK. Amazon have checked all of our settings and have confirmed that no units should be sold or sent outside of the UK.

However, it has happened again and we now have 3 units in DE and 1 unit in ES.

Amazon state...

"Please note, when returning an order, customer will be asked to return it to the closest Amazon Fulfillment Centre which might not be in the UK as in theses cases."

On checking, I find out that these units were sent from the UK to customers in Dublin, Ireland. Then they were returned to Germany. Yet all of my settings are set to UK only. Am I missing something? Any help appreciated....Thank you.

Tags:Returns
00
42 views
2 replies
Reply
user profile

How to stop units being sent and stored outside of the UK?

by Seller_JadlkaRicVWEC

Does anyone know how I can stop my units being sent to customers outside of the UK please? And how to stop them being returned and stored in DE and ES?

So for 2 years, Amazon has been sending the occasional unit to DE or ES. We then have to remove or destroy these units because we only sell in the UK. Amazon have checked all of our settings and have confirmed that no units should be sold or sent outside of the UK.

However, it has happened again and we now have 3 units in DE and 1 unit in ES.

Amazon state...

"Please note, when returning an order, customer will be asked to return it to the closest Amazon Fulfillment Centre which might not be in the UK as in theses cases."

On checking, I find out that these units were sent from the UK to customers in Dublin, Ireland. Then they were returned to Germany. Yet all of my settings are set to UK only. Am I missing something? Any help appreciated....Thank you.

Tags:Returns
00
42 views
2 replies
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Seller_RlZVPg3d6ZUGP

Check your FBA settings and make sure allow amazon to sell globally and other options are all turned off

10
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user profile
Seller_RlZVPg3d6ZUGP

Check your FBA settings and make sure allow amazon to sell globally and other options are all turned off

10
user profile
Seller_RlZVPg3d6ZUGP

Check your FBA settings and make sure allow amazon to sell globally and other options are all turned off

10
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