Activation of my Amazon account, Suspended Account
6 years of seller history, over 800 positive feedback, thousands of sales, amazon associated my account for the card that I used 2 years ago for charity purposes at the request of my friend, the last day of use has passed, although I have uploaded all the requested documents, my account is not activated, I trusted amazon and invested all my labor and capital in amazon and now I cannot invest my debts because amazon has confiscated my money, my business is in danger of ending, if they examine my documents properly, they will activate my account, please help
Activation of my Amazon account, Suspended Account
6 years of seller history, over 800 positive feedback, thousands of sales, amazon associated my account for the card that I used 2 years ago for charity purposes at the request of my friend, the last day of use has passed, although I have uploaded all the requested documents, my account is not activated, I trusted amazon and invested all my labor and capital in amazon and now I cannot invest my debts because amazon has confiscated my money, my business is in danger of ending, if they examine my documents properly, they will activate my account, please help
0 replies
Seller_CW0P5hgbsiqWX
That is one big run-on sentence. I'm not sure there is even a question there.
Why were you suspended?
Atlas_Amazon
Hello @Seller_a7S4y31cKycFW
Thank you for the information provided regarding the issues you have seen recently. I understand that our team has taken action against your account due to being associated to another friends account. You mention the use of the card from about 2 years ago, have you provided the information surrounding the card and relationship with your friend?
You will want to put together an appeal that includes specific details regarding the extent of the relationship to provide a clear understanding, along with the specific information that was shared between the accounts. Our team will review this information to see if it aligns with what they are seeing on their end. If they cannot verify the details or identify discrepancies, they will reject the submission.
We encourage you to continue to refer to this thread with any future questions or updates that you might receive to this thread for support.
Best,
Atlas
