Lot of Wrong Returns by the Customer
Customers are taking costly items and returning used clothes.
Back to back wrongs returns.
Amazon pickup should check the returns in front of the customer and match the order.
Lot of fraud Customers.
also customers returning half of the product and not sending back full package.
Lot of Wrong Returns by the Customer
Customers are taking costly items and returning used clothes.
Back to back wrongs returns.
Amazon pickup should check the returns in front of the customer and match the order.
Lot of fraud Customers.
also customers returning half of the product and not sending back full package.
0 replies
Seller_U4m4KF8vro1Cz
Yes it is all happening. We dispatched proper product but in return we get half of package missing
Seller_fQqMYRnDW4Ccm
Same situation facings by me. When Amazon resolves our issues
Seller_9NqrBsZ71LuYw
Yea true we also suffer from that same issue without any problem customer return tge product and amazon send me warning mail reagarding High return of product . The customer janbuj ke return the product and receive refund. @amazon plz look into this matter so that seller can get releive from that type of frauds.
Seller_XMNKJWUTGqRKY
+1
We are facing this issue since 2017 and have been repeatedly raising this to amazon but they are not upgrading their processes.
We send a pack of 6, we only 2 in return.
We send a cloth, we get an earphone in return.
We send a fragile item in corrugated box, we get the item in plastic bag in return.
Amazon pickup agents donot verify the quantity of items, packaging tampering, or even whether the customer is returning the same item that they have ordered.
Seller_hIqcnFicLBOwe
We face the same + amazon still charges us shipping and effects are ratings
Seller_iRW3P9dOeS5Gm
Same thing is happening with most of the sellers on Amazon. Amazon only cares about customer and not about sellers. Customers are returning products without any genuine reason. Also, customers are returning wrong products and no one at Amazon is ready to hear anything. Amazon also charge everything from seller and customer is free to do anything without any specific reason.
If Amazon don’t change its policies for return, very soon most of the sellers step back from Amazon and will start selling on other marketplaces.
Seller_7px2kPAEPz4RJ
Agree with this problem, some times they order the product and not accept the delivery and returns the products.
Seller_pArZCU05bz9DI
same thing happen with us in daily process customer take our new product and sent us there old used product mostly customers misusing amazon policies of return
Seller_F1QqBpttADYLF
same here margins what we put on due to high competition and we get less than half what we have calculated
Seller_cjxp54apGJrju
same is happening to me i am send a processor as per the order but they are sending a their dead processor in returns which cause a loss
