Why is everything requiring Priority Shipping!?
I've had this issue from time to time where I only offer Media Mail shipping, then suddenly one day EVER ORDER is requiring priority shipping (even when they live an adjacent state or my own state) which the buyer did not pay any extra for, just the base $3.99 that I charge on all my items. It is incredibly frustrating to have to pay $10+ Shipping on items that are only selling for around that price.
Please someone let me know how to change my settings so ONLY Media Mail shipping is offered unless they want to pay priority shipping prices, then I'm more than happy to send it that way. The seller shouldn't lose money because these customers are promised an incorrect delivery date by Amazon.
Why is everything requiring Priority Shipping!?
I've had this issue from time to time where I only offer Media Mail shipping, then suddenly one day EVER ORDER is requiring priority shipping (even when they live an adjacent state or my own state) which the buyer did not pay any extra for, just the base $3.99 that I charge on all my items. It is incredibly frustrating to have to pay $10+ Shipping on items that are only selling for around that price.
Please someone let me know how to change my settings so ONLY Media Mail shipping is offered unless they want to pay priority shipping prices, then I'm more than happy to send it that way. The seller shouldn't lose money because these customers are promised an incorrect delivery date by Amazon.
0 replies
Seller_Hi7wbO2Kbo6bl
First remember that you are not required to use Amazon buy-shipping.
However, if you routinely do not see Media Mail offered, you need to examine both your handling time and all your shipping templates.
Make sure you have not allowed automation on either handling time or in any of your templates.
Amazon can, and does, make changes there.
So take nothing for granted. Check.
KJ_Amazon
Hello @Seller_gCCXJRT46Q6pi Are you still seeing a limited number of shipping options available? Is this for all of your orders, ones limited to a certain area, etc.?
@Seller_Hi7wbO2Kbo6blgave you a good suggestion about checking your handling time and shipping templates. The shipping services offered are those that will meet the delivery promise, so if Media Mail is not available, handling/shipping times may be the reason.
As @Seller_Hi7wbO2Kbo6blalso mentioned, you are not required to use Amazon shipping. If for any reason you fulfilled all requirements (i.e. shipped on time) and still were not able to purchase your preferred shipping service on Buy Shipping, you may buy the shipping label outside of Buy Shipping. Just ensure that the shipping service purchased can deliver the products on time.
Seller_Fj8BGFk6ivq5u
They have added a NEW Shipping Setting Automation field in your templates and set it to ON. The dates they are using for the "Managed by Amazon" are more extreme than what you originally set up, if you allowed for Media Mail Shipments.
To fix it, you have to edit every template you use and turn this OFF to return to the dates you originally entered.
Good luck!
