Clarification on Selling Restriction for My Product Listing (we are not accepting applications to sell)
Dear Amazon Seller Support,
I’ve seen that many other sellers are experiencing a similar issue, and it appears that Amazon may currently not be accepting applications to sell certain dietary supplement products.
In my case, I'm a new seller and my brand has been approved under the Grocery & Gourmet Food category. However, when creating the listing, I may have mistakenly selected a supplement-related category or included keywords in the title or bullet points that made the product appear like a supplement.
I received the attached message stating:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
Could you please confirm if this restriction was triggered because of:
A miscategorized listing, or The product content (title/bullet points) suggesting it's a supplement?
If my intent is to sell it under the Gourmet Food category, would it be possible to update the listing and become eligible to apply for approval?
I’d appreciate any clarification or steps I can take.
ASIN: B0F3MPR399
Best regards,
Clarification on Selling Restriction for My Product Listing (we are not accepting applications to sell)
Dear Amazon Seller Support,
I’ve seen that many other sellers are experiencing a similar issue, and it appears that Amazon may currently not be accepting applications to sell certain dietary supplement products.
In my case, I'm a new seller and my brand has been approved under the Grocery & Gourmet Food category. However, when creating the listing, I may have mistakenly selected a supplement-related category or included keywords in the title or bullet points that made the product appear like a supplement.
I received the attached message stating:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
Could you please confirm if this restriction was triggered because of:
A miscategorized listing, or The product content (title/bullet points) suggesting it's a supplement?
If my intent is to sell it under the Gourmet Food category, would it be possible to update the listing and become eligible to apply for approval?
I’d appreciate any clarification or steps I can take.
ASIN: B0F3MPR399
Best regards,
0 replies
Seller_rI7BZIczK8iAC
If you didn't yet send inventory the simplest thing is to take a new UPC from GS1 and to create a new listing in the correct category. And of course no mention of "supplement" in your listing...
Cooper_Amazon
Good Afternoon @Seller_rOwUjnc5IY3xn,
I wanted to reach out to you as I took a look at ASIN: B0F3MPR399 and have gone ahead and escalated it to one of our internal teams to review. While I cannot guarantee that the outcome you have already heard on the previous cases will change, it doesn't hurt to get a second pair of eyes to review the issue. I will follow up with you as soon as I hear any updates from the team. Thanks for writing into us on the Seller Forum!
Cheers, Cooper_Amazon
