reactivate account with no issues and healthy score
last week i tried to login and set up my professional seller account. says I have an old account however I have never sold on amazon. I go to the reactivate link and click on it. there are no issues and healthy score. however, after a week it still says deactivate and I can't sell. no issues showing at all. I'm tring to find someone to talk to resolved issue and let me sign up professional seller account. any help would be appreciated.
reactivate account with no issues and healthy score
last week i tried to login and set up my professional seller account. says I have an old account however I have never sold on amazon. I go to the reactivate link and click on it. there are no issues and healthy score. however, after a week it still says deactivate and I can't sell. no issues showing at all. I'm tring to find someone to talk to resolved issue and let me sign up professional seller account. any help would be appreciated.
0 replies
Emet_Amazon
Hello @Seller_1wQSYSpDrniBQ,
Thank you for posting your concerns with trying to reinstate your account.
You mentioned it says you have an old account but never sold on amazon, was this due to a multiple account policy violation were we identified you as being associated to another account that is currently not eligible to sell on amazon? Can you provide your deactivation notice, or do you have any cases that communicate the reason for deactivation? Regarding the account health, this will typically display listing violations that impact the account and some policy warnings, but not all account deactivation are associated to the account health. Once we have a little more information surrounding your issue, we can offer guidance or next steps.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
