I can not access my account
is over 4days now , i have updated my card and i can see Amazon debiting my bank card, till now I still can't access my account. UK / CA / US the frustration and stress you get on this platform is very disheartening with poor customer service.
Is over 72hrs now.
I can not access my account
is over 4days now , i have updated my card and i can see Amazon debiting my bank card, till now I still can't access my account. UK / CA / US the frustration and stress you get on this platform is very disheartening with poor customer service.
Is over 72hrs now.
0 replies
Seller_OvL8C4BJWiuS9
Your bank card is a debit card (which does work for fees), but you need a valid credit card to list or sell on Amazon.
Seller_kIukTwdhvntAp
As noted by @Seller_OvL8C4BJWiuS9be sure it is NOT a Debit Card --
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Connor_Amazon
Hi @Seller_ESqWfdnwigL25
Connor from Amazon here.
I see that the card you added came back invalid, this can be due to information mismatch with your name, billing address, expiration date, etc.
Please note that certain banks can reject the verification charge on their end which does not allow us to verify your account. Please reach out to your banking institution to see if they flagged the transaction by any chance.
If that is not the case, you will need to add an alternative card, you can review all cards requirements on this help page.
Please let me know if you need further assistance, I will be here to assist.