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Seller_RMSr65KkZsxFB

Amazon weight/dimension audit report

Hello fellow sellers,

Today we have received a below mail from Amazon,

Dear Seller,

Based on an internal audit, we have found that there is a difference in the weight of packages entered by you while scheduling pickups and the actual measured weight. Attached is the list of orders for 1st - 31st of August 2018 on which we have observed this difference. The difference will be debited from your account and the same will reflect in your next payment cycle.

Please enter the accurate weight and dimensions for your orders while scheduling Easy Ship pickups. The maximum of actual weight and volumetric weight is considered for Easy Ship fee calculation. For more information on Easy Ship fees, click link: https://sellercentral.amazon.in/gp/help/201382050

Note: We will continue auditing on a monthly basis. Repeat of such conduct might result in penalty and suspension of your selling account on Amazon. For more information about this policy, please refer link: https://sellercentral.amazon.in/gp/help/G202109320

For more information about shipping guidelines, refer to the Amazon Easy Ship Conditions of Carriage Click Link: https://sellercentral.amazon.in/gp/help/201439100

For further questions, contact Seller Support (sign-in required) Click Link: https://sellercentral.amazon.in/cu/contact-us.html

Regards,
Amazon Services

They have also shared some order ids which they claim to be with incorrect weights and will be charged more as per their policy (i.e. 501-1000 gram slab)
However we have always put the correct weight and dimensions for every packet, In fact out product weights below 150 gram.

Is this a new strategy by Amazon to fool sellers? What can be done with this please suggest/

Regards,
FS_MS

639 views
7 replies
Tags:Payments, Policy
40
Reply
user profile
Seller_RMSr65KkZsxFB

Amazon weight/dimension audit report

Hello fellow sellers,

Today we have received a below mail from Amazon,

Dear Seller,

Based on an internal audit, we have found that there is a difference in the weight of packages entered by you while scheduling pickups and the actual measured weight. Attached is the list of orders for 1st - 31st of August 2018 on which we have observed this difference. The difference will be debited from your account and the same will reflect in your next payment cycle.

Please enter the accurate weight and dimensions for your orders while scheduling Easy Ship pickups. The maximum of actual weight and volumetric weight is considered for Easy Ship fee calculation. For more information on Easy Ship fees, click link: https://sellercentral.amazon.in/gp/help/201382050

Note: We will continue auditing on a monthly basis. Repeat of such conduct might result in penalty and suspension of your selling account on Amazon. For more information about this policy, please refer link: https://sellercentral.amazon.in/gp/help/G202109320

For more information about shipping guidelines, refer to the Amazon Easy Ship Conditions of Carriage Click Link: https://sellercentral.amazon.in/gp/help/201439100

For further questions, contact Seller Support (sign-in required) Click Link: https://sellercentral.amazon.in/cu/contact-us.html

Regards,
Amazon Services

They have also shared some order ids which they claim to be with incorrect weights and will be charged more as per their policy (i.e. 501-1000 gram slab)
However we have always put the correct weight and dimensions for every packet, In fact out product weights below 150 gram.

Is this a new strategy by Amazon to fool sellers? What can be done with this please suggest/

Regards,
FS_MS

Tags:Payments, Policy
40
639 views
7 replies
Reply
0 replies
user profile
Seller_vgzpdOUPRxEv5

Same wirh me… Do u have any contct persons no from sfclawback team

00
user profile
Seller_nMXnwESRMqwY2

same case with me, please help anyone what to do …?

00
user profile
Seller_fn7XXn80lc8lp

The base weight slab is upto 500 gm. Take correct dimensions of your parcel as handed to the Amazon pickup guy. Remember as in trucking business, dimensions count. A packet may be light weight, but could take a lot of space in a truck.

10
user profile
Seller_RMSr65KkZsxFB

I have experienced the same issue, my packets weight not more than 150 gm and size is around 10,10,10 (not more than that), still amazon sent me an email with this report. What I feel is Amazon selects some random orders for this report just to let sellers give a feel of being monitored. I worked with seller support and got the issue resolved.

10
Follow this discussion to be notified about new activity
user profile
Seller_RMSr65KkZsxFB

Amazon weight/dimension audit report

Hello fellow sellers,

Today we have received a below mail from Amazon,

Dear Seller,

Based on an internal audit, we have found that there is a difference in the weight of packages entered by you while scheduling pickups and the actual measured weight. Attached is the list of orders for 1st - 31st of August 2018 on which we have observed this difference. The difference will be debited from your account and the same will reflect in your next payment cycle.

Please enter the accurate weight and dimensions for your orders while scheduling Easy Ship pickups. The maximum of actual weight and volumetric weight is considered for Easy Ship fee calculation. For more information on Easy Ship fees, click link: https://sellercentral.amazon.in/gp/help/201382050

Note: We will continue auditing on a monthly basis. Repeat of such conduct might result in penalty and suspension of your selling account on Amazon. For more information about this policy, please refer link: https://sellercentral.amazon.in/gp/help/G202109320

For more information about shipping guidelines, refer to the Amazon Easy Ship Conditions of Carriage Click Link: https://sellercentral.amazon.in/gp/help/201439100

For further questions, contact Seller Support (sign-in required) Click Link: https://sellercentral.amazon.in/cu/contact-us.html

Regards,
Amazon Services

They have also shared some order ids which they claim to be with incorrect weights and will be charged more as per their policy (i.e. 501-1000 gram slab)
However we have always put the correct weight and dimensions for every packet, In fact out product weights below 150 gram.

Is this a new strategy by Amazon to fool sellers? What can be done with this please suggest/

Regards,
FS_MS

639 views
7 replies
Tags:Payments, Policy
40
Reply
user profile
Seller_RMSr65KkZsxFB

Amazon weight/dimension audit report

Hello fellow sellers,

Today we have received a below mail from Amazon,

Dear Seller,

Based on an internal audit, we have found that there is a difference in the weight of packages entered by you while scheduling pickups and the actual measured weight. Attached is the list of orders for 1st - 31st of August 2018 on which we have observed this difference. The difference will be debited from your account and the same will reflect in your next payment cycle.

Please enter the accurate weight and dimensions for your orders while scheduling Easy Ship pickups. The maximum of actual weight and volumetric weight is considered for Easy Ship fee calculation. For more information on Easy Ship fees, click link: https://sellercentral.amazon.in/gp/help/201382050

Note: We will continue auditing on a monthly basis. Repeat of such conduct might result in penalty and suspension of your selling account on Amazon. For more information about this policy, please refer link: https://sellercentral.amazon.in/gp/help/G202109320

For more information about shipping guidelines, refer to the Amazon Easy Ship Conditions of Carriage Click Link: https://sellercentral.amazon.in/gp/help/201439100

For further questions, contact Seller Support (sign-in required) Click Link: https://sellercentral.amazon.in/cu/contact-us.html

Regards,
Amazon Services

They have also shared some order ids which they claim to be with incorrect weights and will be charged more as per their policy (i.e. 501-1000 gram slab)
However we have always put the correct weight and dimensions for every packet, In fact out product weights below 150 gram.

Is this a new strategy by Amazon to fool sellers? What can be done with this please suggest/

Regards,
FS_MS

Tags:Payments, Policy
40
639 views
7 replies
Reply
user profile

Amazon weight/dimension audit report

by Seller_RMSr65KkZsxFB

Hello fellow sellers,

Today we have received a below mail from Amazon,

Dear Seller,

Based on an internal audit, we have found that there is a difference in the weight of packages entered by you while scheduling pickups and the actual measured weight. Attached is the list of orders for 1st - 31st of August 2018 on which we have observed this difference. The difference will be debited from your account and the same will reflect in your next payment cycle.

Please enter the accurate weight and dimensions for your orders while scheduling Easy Ship pickups. The maximum of actual weight and volumetric weight is considered for Easy Ship fee calculation. For more information on Easy Ship fees, click link: https://sellercentral.amazon.in/gp/help/201382050

Note: We will continue auditing on a monthly basis. Repeat of such conduct might result in penalty and suspension of your selling account on Amazon. For more information about this policy, please refer link: https://sellercentral.amazon.in/gp/help/G202109320

For more information about shipping guidelines, refer to the Amazon Easy Ship Conditions of Carriage Click Link: https://sellercentral.amazon.in/gp/help/201439100

For further questions, contact Seller Support (sign-in required) Click Link: https://sellercentral.amazon.in/cu/contact-us.html

Regards,
Amazon Services

They have also shared some order ids which they claim to be with incorrect weights and will be charged more as per their policy (i.e. 501-1000 gram slab)
However we have always put the correct weight and dimensions for every packet, In fact out product weights below 150 gram.

Is this a new strategy by Amazon to fool sellers? What can be done with this please suggest/

Regards,
FS_MS

Tags:Payments, Policy
40
639 views
7 replies
Reply
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user profile
Seller_vgzpdOUPRxEv5

Same wirh me… Do u have any contct persons no from sfclawback team

00
user profile
Seller_nMXnwESRMqwY2

same case with me, please help anyone what to do …?

00
user profile
Seller_fn7XXn80lc8lp

The base weight slab is upto 500 gm. Take correct dimensions of your parcel as handed to the Amazon pickup guy. Remember as in trucking business, dimensions count. A packet may be light weight, but could take a lot of space in a truck.

10
user profile
Seller_RMSr65KkZsxFB

I have experienced the same issue, my packets weight not more than 150 gm and size is around 10,10,10 (not more than that), still amazon sent me an email with this report. What I feel is Amazon selects some random orders for this report just to let sellers give a feel of being monitored. I worked with seller support and got the issue resolved.

10
Follow this discussion to be notified about new activity
user profile
Seller_vgzpdOUPRxEv5

Same wirh me… Do u have any contct persons no from sfclawback team

00
user profile
Seller_vgzpdOUPRxEv5

Same wirh me… Do u have any contct persons no from sfclawback team

00
Reply
user profile
Seller_nMXnwESRMqwY2

same case with me, please help anyone what to do …?

00
user profile
Seller_nMXnwESRMqwY2

same case with me, please help anyone what to do …?

00
Reply
user profile
Seller_fn7XXn80lc8lp

The base weight slab is upto 500 gm. Take correct dimensions of your parcel as handed to the Amazon pickup guy. Remember as in trucking business, dimensions count. A packet may be light weight, but could take a lot of space in a truck.

10
user profile
Seller_fn7XXn80lc8lp

The base weight slab is upto 500 gm. Take correct dimensions of your parcel as handed to the Amazon pickup guy. Remember as in trucking business, dimensions count. A packet may be light weight, but could take a lot of space in a truck.

10
Reply
user profile
Seller_RMSr65KkZsxFB

I have experienced the same issue, my packets weight not more than 150 gm and size is around 10,10,10 (not more than that), still amazon sent me an email with this report. What I feel is Amazon selects some random orders for this report just to let sellers give a feel of being monitored. I worked with seller support and got the issue resolved.

10
user profile
Seller_RMSr65KkZsxFB

I have experienced the same issue, my packets weight not more than 150 gm and size is around 10,10,10 (not more than that), still amazon sent me an email with this report. What I feel is Amazon selects some random orders for this report just to let sellers give a feel of being monitored. I worked with seller support and got the issue resolved.

10
Reply
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