Listings show active but on search shows "currently unavailable"
My listings are not available but shows active in my seller central, I have checked the probable issues like checking if on "Holiday" mode but nothing seem to work
Mail to Amazon Rep who supported my first listing goes unanswered / no response, Help section does not have relevant options to select and asking for ASIN no whereas the problem exist for whole bunch of 12 products & variants
Anyone can suggest how to make my listings active for customer to make purchase ?
Listings show active but on search shows "currently unavailable"
My listings are not available but shows active in my seller central, I have checked the probable issues like checking if on "Holiday" mode but nothing seem to work
Mail to Amazon Rep who supported my first listing goes unanswered / no response, Help section does not have relevant options to select and asking for ASIN no whereas the problem exist for whole bunch of 12 products & variants
Anyone can suggest how to make my listings active for customer to make purchase ?
4 replies
Seller_PsqPz2yJSUyFJ
Most probably your buy box is down, This can happen due to returns or customer complaints.
I suggest you to wait or try selling from any other account.
Seller_LCjU1gxv8DuVT
sometimes due to late shipping or customer return which is required to keep below 2%, Buy Box is removed& This problem occur. you can copy listing & then Delete old listing. most probably your problem will be solved.
Seller_Ww6SkDCGFezrD
So, if you have recently created a listing and immediately check for a listing on Amazon... it will show currently unavailable.
Give it some time may be 24 hours for a full details to be available for your listing.
If this is your old listing, then probably something have gone wrong may be you were modifying your price (price match) due to recent sale.
